Laura S July 28, 2017 for Model Number FFU14C2AW0 Freezer had ice on the shelves, turned the freezer off so ice would melt and be cleaned. When freezer dial was turned on, it would click but never get cold.
1 Answer Laura, This issue sounds like the start relay may be faulty and would need to replace the controller 5304491584. Read More...
David Kobylarz April 25, 2017 for Model Number ffu17m7hwl Cleaned freezer by water hose. turned on freezer. Its about half full, freezer has been running solid for 3 days and wont turn off. freezer thermostat is set on 1 and is now at 20 below 0 .before it was set on 3 and it only got to 10 above 0 the freezer is only 3 years old.. I hope this is enough info. thanks
1 Answer David, With the unit getting down to 20 below on 1 then it will be a issue with the temperature control for the unit. Read More...
Bryan November 23, 2014 for Model Number FFU17C4CW0 After defrosting my unit, it will only get to 38 deg on the highest setting. The top shelf in the freezer is icing up.
1 Answer Bryan, With the unit not getting past 38 degrees and the top shelf frosting but none of the others would be an indication that it would be either a leak in the sealed system or a restriction in the evaporator assembly that would be causing the issue. Read More...
Jane May 29, 2014 for Model Number FFU12KOCWO Freezer is running contently, unless I lower the stat until it clicks off. Then it stays off too long and the temp climbs to 20-30. Could you please give me the proper part number if I do need to replace the stat if it is indeed that? (FFU12KOCWO)
1 Answer Jane, The temperature control 297216004 is the most likely cause for the unit not cycling properly. Read More...
Ralhf January 09, 2013 for Model Number ffu21c3aw1 Freezer only pulling 20 to 30 degrees control set on max recently defrosted and happened after that.
1 Answer Hello Ralhf, Check to see if you are getting frost on the shelving and check to make sure that they are all getting cold. If only half the shelves are getting cold or frosting then you may have a sealed system issue. Also check the run times of the unit and see if it is running constantly or if it is shutting off for periods of time. With a full frost pattern the unit should cycle off and on. Read More...
Olivia February 24, 2012 for Model Number ffu14c3w1 food is rock solid ice cream like a brick and I have lowered theromostat below normal setting and has more frost in freezer than usual
1 Answer Olivia, The first check will be to the freezer door seal, Make sure there is a seal between the door gasket and the front flange of the opening. Use a thick piece of paper or dollar bill, close the door on the paper and pull the paper out from between the door and flange, there should be a slight "drag" when you remove the paper, if not that could explain the excess frost on the inside, also check and make sure the interior light goes off when the door is closed. If all these check OK and Proper, you'll need to consider a new temperature control 297216004 Thanks Read More...