John September 26, 2023 for Model Number GE GCWN5050M1WS Our washer machine does not work anymore when we select "Light Cotton", but does work on all the other settings. This is a recent event and the washer is over 10 years old. Would replacing the control board fix it?
1 Answer John, Check the machine for error codes by placing it into the field service mode. The tech sheet packaged with your machine has the instructions for placing the machine into service mode. Read More...
Brian July 12, 2019 for Model Number GTWN4250D1WS Does the plastic part where the board mounts to come separately or does it come with the board. The plastic arm that pushes against the start button on board has broken the board is fine I just need the plastic mount
1 Answer Brian, The rubber button comes separate but the rest comes as an assembly. part number WH12X10614C Read More...
Ron January 30, 2019 for Model Number GTWN4250M1WS My ge washer won't start. The soak light doesn't light while the others do while i'm running the test cycle. Any ideas?
1 Answer Ron, the soak light should have been on with the others as soon as the service mode was entered. If it did not, then this would indicate a failure within the control board [WH12X10524]. Read More...
Lanny R February 21, 2018 for Model Number GTWN4450M1WS Our washer will wash and spin. Some times it spins like it is suppose to and clothes are like they are like they are suppose to be. But sometimes it spins slow and the clothes are dripping wet. It doesn't matter if small or large load and there does't seem to be a pattern as to how it will spin. I have checked the belt and it is good.Thank you for your help
1 Answer Lanny, You will want to check to see if the light on the motor inverter is not flashing a code. This would be the most likely cause and sounds almost like it would be a issue with the motor on the unit. Read More...
Jim October 05, 2017 for Model Number GTWN4250M1WS Washer fills properly but will not agitate or spin. It will pump water out by turning the dial to drain/spin. Lid switch checked and is working. Went through field service check and no errors appeared. Also, the motor light code is normal. Could this still be a control board problem? If so how do I confirm it?
1 Answer Hello Jim, You will need to replace the control board WH12X10524 since, according to the wiring diagram, this will be the issue. Read More...
Dale March 27, 2017 for Model Number GEWN4250M1WS The tub will only fill about 4 inches of water. The tubing to the pressure switch is clear and I've replaced the pressure switch. Should I replace the control board??
1 Answer Hello Dale. This model is a load sensing model. It will only fill with the amount of water needed. If it is not filling properly, replace the control board. Read More...
Steve December 14, 2016 for Model Number gtwn4250m1ws How soon can I get a control board for noted model?
1 Answer Hello Steve. The board is in stock and should ship when you order it if you order it before 5:00 PM eastern time. Read More...
Brent December 08, 2016 for Model Number gtwn5050mows all the lights will light up on the machine but will not start by filling or do anything else for that matter. I did the diagnostic test several times and no problems indicated. I also cut the wires on the lid switch and completed the circuit to bypass this. No results. Should I buy a board assembly?
1 Answer Brent, Based on your post information and description, Yes, you would want to start at the main control board WH12X10475. If you ran the "field service test" mode and had no error codes, and the water level switch circuits were correct, then the "glitch" would be in the control board. Read More...
Henry September 20, 2016 for Model Number gtwn4250m1ws Machine fills, washes and then has to be advanced to next cycle manually to drain.
1 Answer Hello Henry. You will need to order WH12X10524 for the control board needed to repair the unit. Read More...
Fatopu August 24, 2015 for Model Number gtwn4250m1ws My ge washer fills with water then doesn't do anything. I have to turn knob and reset it then it will go. looking at your troubleshooting guild it think it may be the motherboard? which has the timer in it? it has a problem with filling cold water water sometimes instead of hot?
1 Answer Hello. Yes, it sounds like the board WH12X10524 is bad and will need to be replaced. Read More...