Customer Questions and Answers for Complete Ge Pump And Motor Assembly by Ge

Hello Jim, You will most likely have to replace the circulation pump motor. This is not available individually so you will have to replace the pump and motor assembly WD26X10013.

Hello Morris. Either the filters are clogged, water valve is bad, or circulation pump is bad. Clean the filters and make sure the water is filling up to the proper level. If so, replace circulation pump.

Hello Red, I"m sorry but the "D" valve is no longer offered by the manufacturer as an individual replacement part. The only way you can get it is by ordering the complete pump and motor assembly WD26X10013.

Hello Rich, The new configuration capacitor is shown in the second picture of the part on our site. It is the small black box on the right of the motor with the black and orange wires connecting to it. If the capacitor has to be changed the motor assembly has to be changed since the capacitor is not listed as a replaceable part.

Hello Brad. If your sure the drain solenoid is opening all the way, you will need to replace the pump and motor assembly if the motor is not running strong enough to drain since the shaft came out.

Hello Brad. You will need to order and replace the drain solenoid assembly WD21X10060 on the unit.

Hello William, It sounds like either the wrong detergent was put in the unit or it was over soaped. This can take a very long time to flush the detergent out of the unit since detergent tends to cling to the inside of the water carrying parts of the unit. You can use an old technicians trick to clear the excess detergent as long as you follow through with the second step. First step, start the dishwasher and wait to hear the water filling, (no dishes, no detergent). Open the door and put in one table of a vegetable based oil, (corn oil, vegetable oil, linseed oil, etc.). Once the unit has completed its' fill and circulated the water for about 2 minutes, drain the unit and start the cycle over. When you hear the water coming in, (second step), open the door and add one quart of white vinegar. Close the door and let the unit complete the entire cycle, (no detergent or dishes), and turn the heated dry off. This will clear the vegetable oil from the unit to restore normal operation. As a note it is now time to run a normal load of dishes, (scraped, not rinsed), to ensure normal operation. Be sure the unit is not run with detergent if the dishes have been pre-rinsed. The chemical reaction produced by the detergent is a very strong one. It is designed to attack food particles. If food particles are present, it will occupy the chemical reaction. If the dishes have been rinsed off before putting them in the dishwasher, the chemical reaction will attack the patterns on the plates, the rubber seals in the dishwasher, and will turn the silverware grey. If food particles are being re-distributed instead of producing a satisfactory wash result, the water temperature should be verified to be at least 120°F and the heating circuit should be checked for issues since the water temperature has to reach 140°F before the chemical reaction can take place. Since it is necessary for the food particles to mix with the water so they can drain out instead of floating on the water and beaching in the unit floor waiting on the rinse water to pick them up and re-distribute them on the dishes. Another note, newer units will not operate properly when there is an instant water heater in place. To force these to operate properly, the hot water in the sink has to be left running during the units' initial fill to get the proper water temperature fill. This is all because the control board is looking for specific conditions before the cycle can complete successfully.

Brian, The second hose would go onto the one that says do not use if this is the same location as where the other hose was located.

Hello Jdub, When the drain shaft is leaking, you can sometimes replace the seal but if there is wear on the shaft itself, it will still leak. It would be safer to replace the complete assembly WD26X10013 to prevent a recurrence of the same leak.

Hello Patdee, If the drain line for the dishwasher is not clogging up with grease this is most likely a normal situation. You see, it is impossible to drain all of the water from the unit since gravity will always pull the water remaining in the drain line back into the unit. When you get down to only the water in the line, the pump cannot push any more water out since it cannot push water with air. Since the drain is elevated to countertop level, it should be down to the point that normal operation should resume.