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Customer Questions and Answers for Configured User Interface Board by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM21613068
Manufacturer Part Number: WD21X31907

The Configured User Interface is an OEM replacement part for GE dishwashers. It contains the electronic components and touch interface responsible for operating and programming the dishwasher cycles.

Causes of a bad user interface board may be short circuits, liquid damage, or normal component deterioration. Without this board functioning properly, the dishwasher will not operate cycles or display settings correctly.

Symptoms of a bad configured UI board include:

  • Unresponsive or erratic control panel
  • Inability to select or change wash cycles
  • Display not lighting up or showing incorrect information
  • Dishwasher failing to start or complete cycles

This GE replacement part is also compatible with Hotpoint, RCA, and some Kenmore models.

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Questions & Answers

For Ge Configured User Interface Board (Part Number: OEM21613068)

Dan for Model Number PDT825SSJ2SS

I used your part finder tool to order a new UI (Configured Ui Board WD21X31907 / AP7204353) for my GE PDT825SSJ2SS. I've got the dishwasher taken apart and comparing the old and new UIs there is a difference. The old UI does not have jumpers while the new one does. Also, the old UI is labeled WKK P/N GEA6511-16 while the new UI is WKK P/N GEA6511-24. Will the new UI work with my dishwasher? I don't want to put it all back together to find out I have the wrong part!

1 Answer

The manufacturer does show that the correct part number for your model is WD21X31907. It may be different as it is a redesigned part from the original part.

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1 Answer

Caitlynn, Since the board is configured it should work for your model. If it doesn't you can use the instruction sheet to make sure the jumper is the correct setting for your model.

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1 Answer

Hayden, You can test this UI board by checking to see if it is getting 13.5 vdc. If it is but not working then replace the UI Board.

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1 Answer

Luke, If nothing is lighting up then you will want to check to make sure that there is 13.5 VDC getting to the UI board. If there is but nothing is working then replace the UI board. If there is no power then check for the same thing at the main board and if there is not then the main board will be the issue.

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Christopher for Model Number PDT825SSJ2SS

When the UI panel went dead, I replaced the UI control board with Kit Svc UI Top Logic, Part Number: AP6279251. This appeared to fix the problem: The panel once again had lights, and I successfully ran a cycle. Most excellent. But a couple of lights are not operating. The Clean light was not lit after the cycle completed, and the amber/green status light on the front of the dishwasher never did come on. The part you sent, AP6279251, had instructions to configure the personality before installing the replacement board. It indicated stetting the J150 jumpers to Personality 2 (for PDT825), but the package contained no jumpers. No problem, I thought, because when I removed the original (defective) UI board, there were no J150 jumpers as well, so the boards looked the same. My question is whether I need to find a jumper somewhere to set Personality 2 on the replacement UI board, and whether this will return the Clean/Sanitized LED on the top of the door and the amber/green status LED on the front of the appliance. You think Lowe's has them?

1 Answer

Christopher, the control would have come with adjustable jumpers installed and they are identified as 4 black rectangles side by side on the bottom of the control. These jumpers would need to be moved to the pin setting pattern specified by the instruction sheet.

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1 Answer

Christopher, There should be a light on the main control board and if there is not then the board is faulty. If there is a light then the UI board will be more likely the issue.

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1 Answer

Mark, Based on your post description and information, the WD21X31907/WD21X23938 Kit Svc Ui Top Logic would be the place and component to check and replace. We wouldn't expect you to need any additional parts. Make sure you remove power to the dishwasher before you start any repair or part replacement, make sure you label, mark or photo the wiring and connections to assist in the reinstallation of the component.

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