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Customer Questions and Answers for Washer Control Board Assembly by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM11985489
Manufacturer Part Number: WH12X10355

This part is intended to replace the control board assembly on GE and other various brands of washers. The control board and washer assembly consist of the circuit board that controls the main functions and the dials that toggle those functions. The washer's control board acts as the central mainframe to the appliance. All main functions originate from the control board and allow the user to toggle between all the main settings. If a washer begins to lose some or all of the main functions, it's typically a sign of a control board issue. When the control board fails completely, the washer will cease all operations, and the board will need to be replaced. Beginning at the central control area, remove the faceplate or label area of the controls. It may be necessary to remove the trim before this is possible. Using a screwdriver, remove any anchor screws from the perimeter area of the control assembly. The circuit board will be directly on the rear face of the control assembly and is connected to a wiring harness. Remove the wiring harness and connect the new component. Place the assembly back into its intended housing but do not anchor it with screws until it's been tested to work properly.This part is compatible with GE and Kenmore appliances. It is a genuine OEM part sourced directly from General Electric.

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Questions & Answers

For Ge Washer Control Board Assembly (Part Number: OEM11985489)

1 Answer

Hello Stan, The replacement control board will always enter into test mode t01 on initial power-up. 1. After installing the new control, reconnect power to the washer to power up the control. 2. The new control will now display “ - - - “, which means no model has been selected. 3. Rotate the knob until correct model number is displayed. (Select "2" for model WCVH6260 as per the programming instructions from the manufacturer). 4. Press and hold the Start key for 3 seconds (or until a second “beep” is heard). 5. Press the Power key to reset the control. 6. The washer is now ready for use. If an error is made in programming the control, enter test mode, select t01 and repeat Steps 3-5.

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1 Answer

Michael, With no light coming on then you will want to make sure that all the wire connections are made with no loose or damaged connections. If this checks ok then you may have received a faulty board.

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1 Answer

Loren, You will want to check the wiring between the control board and the control panel to make sure that the wiring is good. if it is good then the issue will be the control panel.

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1 Answer

Linda, The unit would not be able to be reprogrammed and would need to be replaced. You will want to check other things like a possible door lock or the spider being broken and not allowing to go into the spin cycle. Check the bottom of the tub for leaking.

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1 Answer

Tyler, Yes this is control board assembly WH12X10355 is the correct part for your unit. To program the control board. The replacement control board will always enter into the test mode T01 on initial power up. If replacing the control board, the washer will not function until the replacement control board has been programmed. 1. Reconnect power to the washer( the display will now show "---" which means no model has been selected). 2. Rotate the cycle knob until the correct model number is displayed: Select 5 for models WBVH5100, GBVH5140, WBCH5200 and GBVH5200. 3. Press and hold the start key for 3 seconds until a second beep is sounded. Press the power key to reset the control. If an error is made in programming the control eneter test mode and select T01. Then repeat steps 2 through 4.

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1 Answer

Hello Istvan. You will need to remove the board from the panel and make sure none of the buttons are stuck and causing the issue your having with the unit.

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1 Answer

Hello Michelle, If you could please post a new question including the model number from the units' I.D. tag, we can pull the technical information from the manufacturer and relay the information to you. Thank you for your patience and understanding in this matter.

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1 Answer

Hello Bangbang, The control on this unit requires programming. To do this, the tech sheet says: • The replacement control board will always enter into test mode t01 on initial power-up. • If replacing the control board, the washer will not function until the replacement control board has been programmed. To program the replacement control board: 1. Reconnect power to the washer. (The display will now show “---”, which means no model has been selected). 2. Rotate the cycle knob until the correct model number is displayed: Select 1 for models WHDVH626, WHDVH660, GHDVH626 and GHDVH670. Select 2 for model WCVH6260. Select 3 for model WBVH6240. Select 4 for models WCVH6600, GCVH6260 and GCVH6600 3. Press and hold the Start key for 3 seconds (or until a second beep is sounded). 4. Press the Power key to reset the control. Note: If an error is made in programming the control, enter test mode and select t01. Then repeat steps 2 through 4. If this does no good you should pull the tech sheet and run the diagnostics to see if there are any stored codes.

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