Bill November 28, 2019 for Model Number JSP46SP2SS When selection is touched/pressed, nothing happens. It does not go to the step to set temperature or start.
1 Answer Hello Bill, This can be caused by a poor connection where the ribbon cable connects to the board or a bad touch assembly WB27T11094. Read More...
John May 16, 2019 for Model Number PS968SP2SS How to remove control panel to access control board. Video would be wonderful. Seems complicated; may have to remove cooktop...
1 Answer Hello John, This is not difficult at all. Simply remove the knobs by pulling them straight off and remove the large plastic nuts under the knobs. The display board will lift off exposing screws that retain the control panel insert. The board is then accessible. Read More...
Dean March 22, 2018 for Model Number JSP46SP3SS My oven heats to set temperature, then after 10 or 15 minutes it shut off with F9 code. Door locks and I have to unplug it for it to unlock. Oven wont reset until it sits for awhile. Any help would be appreciated
1 Answer Dean, You will want to check the thermostat for the cooling fan to make sure that it is closing but it will not close until it reaches at least 150 degrees. If the thermostat has failed then the cooling fan will not come on causing the f9 error. If the thermostat checks ok then check the cooling fan to make sure that it is getting 120 vac to it. If it is and not running then this will be a bad fan and if there is no power then this will be a bad control board. Read More...
Dean March 21, 2018 for Model Number JSP46P3SS When using the oven, after it reaches temp and runs for 10 or 15 minutes the oven shuts off and displays F9 code for door lock fault. Sometime oven will be locked and have to unplug it to get it to unlock. Also can't clear fault code till it sits for awhile. Don't know if its the door lock mechanism the control or a control coolling problem
1 Answer Dean, For this issue you will want to check the thermostat for the cooling fan, at room temp it should read open and will read closed once it reaches about 150 degrees. if this checks ok then check the cooling fan to make sure that it has power getting to it and if so then it will be a bad cooling fan and if there is no power then it will be a bad control board. Read More...