Andrew April 26, 2020 for Model Number JNM1851SM1SS Plastic tabs broke off this poorly made part... Part number is DE64-01697A (stainless version). Which series of parts do I need to order to replace the entire assembly?
1 Answer Hello Andrew. For the model number you provided the stainless steel grille is p/n AP5649962. Thank you. Read More...
Christine B January 20, 2019 for Model Number GE#JVM1850SM1SS I am looking for the part on the outside top of the microwave. It has broken off and will not stay.I have that part number DE64-01697A.not sure where to find it. The part is black plastic
1 Answer Christine, The part number WB07X11392 is a two-piece assembly that has the stainless steel overlay over the black plastic. The black plastic alone is the same price as the assembly so its the better deal for you. Read More...
Daes July 13, 2018 for Model Number DE6401697A I have a stainless steel microwave and the top part popped off and now cannot be repaired. I need a stainless steel part. Thank you
1 Answer Hello Daes, I'm sorry but we will need to ask you to please post a new question including the verified model number from the units' I.D. tag since the one provided will not come up for us as a valid model number. Thank you for your patience and understanding in this matter. Read More...
Keith June 20, 2017 for Model Number JNM1851SM2SS The upper grill cover for this microwave unit popped off. It has a stainless steel cover. According to the parts diagram for the model, there are three parts to replace it: #19, Part Number WB07X11378. This part is all black. #136, Part Number WB07X11392. This part has the stainless steel cover. And #111 Part Number WB07X11392. This part has the stainless steel cover. What is the difference between #136 and #111 above? They both have the same part number and price. It seems like this is the part number that I need for my unit, but I don't understand why there are two items listed in the parts diagram with the same part number. Thanks
1 Answer Hello Keith, Part number 111, WB07X11392, is both item 19 and 136 as an assembly. Read More...
Zenia June 12, 2017 for Model Number JVM1850SM1SS Hi I am trying to replace the vent hood cover (long skinny piece at the top of the microwave) on my GE microwave. Is this the correct part? Part Number: AP5649962
1 Answer Hello Zenia. You will need to order WB07X11392 for the stainless vent grille needed for the unit. Read More...
Mike December 29, 2015 From seeing similar questions it appears this model GE microwave design is crap! With that said I am looking for the replacement vent/grill for GE Model number JNM1541SN1SS in stainless steel. The grill has a stainless border with black ribs. What is the replacement part? Thank you
Tonya September 15, 2015 for Model Number GE OTR-9 GRILLE DE64-01697A PC B.W - 1 x 2 Can you please tell me which part number corresponds to this GE grill replacement part: GE OTR-9 GRILLE DE64-01697A PC B.W - 1 x 2
Notworking August 15, 2015 for Model Number wb07x11392 I've tried to install the wb07x11392 vent grill on my microwave and the clip on the right side doesn't seem to snap into the slot, so it's about an eighth of an inch off the side and cannot put the screws in from the top. Is there a way easier for the grill to be installed? I've tried to push it the right and it doesn't want to move any further.
1 Answer Notworking, Unfortunately there is not an easier way for the grill to go into place. Make sure that the tabs are in place properly and it should slide over if they are fully in. Read More...
Dottie April 28, 2015 for Model Number WB07X11175 I purchased this replacement part WB07X11175 for GE microwave JNM1851SM4SS. It looks like the one that broke, but I can't install it because it doesn't seem to fit. Is there a way to install it or do I have the wrong part?
1 Answer Hello Dottie, This should go on the same way the old one came off. Put the tabs in the slots and slide it to the right and it should line up the mounting holes. It is the correct part for your unit as per the manufacturer. Read More...
Nicole February 26, 2015 for Model Number JVM1850SM2SS I am looking for the correct replacement for the Grill. Mine is black with stainless steel. Only the black piece is broken. What part do I need? What is the difference between parts: WB07X11378 and WB07X11392? Will both work?
1 Answer Nicole, The difference between the 2 parts that are referenced is the WB07x11392 is a complete assembly with the black grill and stainless cover and the WB07x11378 is just the black grill. You can use either one. Read More...