Ken H. May 12, 2011 for Model Number DSS25KG/KS The flapper door sticks open most of the time and you have to stick your finger and flip the door a time or two to close it. Is the problem the spring or solinoid or what? Please advise. Thank You, Ken
1 Answer Hello Ken. It sounds like the solenoid may be the problem. You will need to remove the front cover and see if the spring is good. If so, you will need to replace the solenoid. Also check and make sure the ice door is good and not broke. Hope this helps. Read More...
Dick E April 24, 2011 for Model Number ZISS480DRKSS One more question. First thanks for the prompt response on my parts order. My problem is that there does not seem to be a way to pop the front cover off the water/ice maker port to get at the assembly I need to fix. Is there a trick to it? Thanks again for the help.
1 Answer Hello Dick. Here are the instructions from the manufacture. Hope this helps. The dispenser control panel contains the control module and room ambient thermistor. The panel is available in black or white. Stainless steel models come with black trim. To remove the dispenser control panel on stainless steel front models, insert a flat-bladed screwdriver and lift the frame outward to release the 15 retaining hooks from the freezer door. Protect the freezer door with cloth or tape to prevent marring the surface. To remove the dispenser frame on trimmed models, remove the door handle first, then slide out the top panel. The dispenser cover can then be removed by pulling it away from the door front. Note: Some force is required to remove the trim frame. Read More...
Dick E. April 21, 2011 for Model Number ZISS480DRKSS Based on some of the questions and answers relative to a flapper problem, it is not closing fully, looks like I will need part AP3672582. How do I get at the assembly once I have the replacement part? Thanks - Dick
1 Answer Hello Dick. You will need to remove the front display of the dispenser. It unsnapps out of the dispenser. Once removed, you can access the screws holding the dispenser housing in place. Remove the dispenser housing to change out the ice door assembly. Hope this helps. Read More...
Missi April 20, 2011 for Model Number gsl2jftabs The flapper part for the ice maker, should I be able to see that part when I look in that hole all I see is part 67.
1 Answer Hi Missi, you should see the door flapper WR17X11653. This is a barrier to contain the cold air in and not allow warm air in to the freezer. Hope this helps. Read More...
Giacomo April 02, 2011 for Model Number GSS22JFMAWW The return spring that acuates the ice door flapper is it included in AP3672582? The ice door flapper sticks open, is the original issue. The return spring is suspect of broke or is the plastice part the spring mounts to could be damaged and may also need replacing. Please advise. Thanks
1 Answer Hello Giacomo. This is just the door flapper. The crank part number WR17X10706, and the spring part number WR02X10585 are sold seperately. Hope this helps. Read More...
1 Answer Hello Richard. You will need to disassemble the dispenser assembly to change this part. Hope this helps. Read More...
Sciandra March 05, 2011 I need the rubber that goes around where the ice & water comes out. Mine broke in half and the water & ice spatters now.
1 Answer Hello Sciandra! You will need the ice door assembly WR17X11653, the gasket is not available separately. Thanks! Read More...