Customer Questions and Answers for Keypad (Control Panel Touchpad) by Ge

This keypad is the user interface touchpad for the appliance's control panel, letting you select cycles and settings with responsive button inputs. It replaces a worn or unresponsive touchpad to restore normal front-panel control. What it does:

• Registers button presses and sends user commands to the appliance control board
• Restores front-panel responsiveness when buttons are sticking or unresponsive
• Helps correct intermittent or missing input signals that prevent cycle selection
• Can resolve issues where the display shows settings but will not accept changes

• One keypad assembly

• Disconnect power before servicing
• Handle the keypad assembly carefully and avoid flexing or contaminating the ribbon cable/contacts
• Reconnect ribbon cables and secure any retaining clips; ensure the keypad is seated flush in the control bezel
• If problems persist after replacement, check the main control board and connectors for damage