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Customer Questions and Answers for Main And Tactile Board Kit (Control Board & Keypad) by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM14941962
Manufacturer Part Number: WD21X10408

Replacement main control board and tactile board kit restores control and user input when the original electronics or buttons become unresponsive, helping return oven/range controls and display responsiveness. What it does:

  • Primary control board: manages the appliance's electronic control functions and communicates with the user interface.
  • Tactile board: provides the button interface so touch or press inputs register with the control module.
  • Common symptoms addressed: unresponsive or intermittent buttons, unresponsive or blank display, or controls that do not respond reliably.
  • Replaces both the main module and its associated keypad in one kit for a matched repair.
What's included: Main control board and tactile board kit Install notes:
  • Disconnect power at the breaker before starting any repair to avoid shock or injury.
  • Handle circuit boards by the edges and avoid static discharge; use an ESD strap if available.
  • Replacement typically requires removing the control panel and unplugging/reconnecting wiring harnesses; keep track of connector locations.

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$138.95
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Questions & Answers

For Ge Main And Tactile Board Kit (Control Board & Keypad) (Part Number: OEM14941962)

1 Answer

Bob, based on the information provided, the main control would be the main suspect as it should have already engaged the door. As the door is not being activated at the proper time, the main control WD21X10408 would be replaced.

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Dennis for Model Number gld4408r10ww

Hello. As of this writing I have not replaced any parts. Condition is this: Washer very hard to START. Two lights are lit on front control panel. After two minutes, lights go out (my best guess is this is a built in feature). I cannot change any settings on the touch pad. I have been lucky enough by being persistent to finally get it to run by pushing keypads repeatedly. Was going to replace the main and tactile boards until I saw your response to another question on the same unit (replace dishwasher control panel). Waiting to get your feedback at this point. Mac

1 Answer

Hello Mark, You should put the unit into the service mode and see if any fault codes exist. This is done as follows: To enter the service mode: • Put the dishwasher in standby mode. • On front control models, press Key#8 and Key#4 simultaneously. • On top control models, press Heated Dry and Select Cycle simultaneously. If performed correctly, the control will respond with two beeps and all LEDs will illuminate for 4 seconds. To exit the service mode, press the Start/Reset keypad at any time. The dishwasher will automatically exit service mode if the keypad is inactive for 5 minutes. Fast Control Model Reset: Initiate a fast control model reset before replacing a nonresponsive control unit. To initiate a fast control model reset: • Make sure the unit is powered off. • Press and hold the Start/Reset keypad and power the unit on. Continue holding the Start/Reset keypad for 2 seconds after powering the unit on. • Wait 5 seconds, then power the unit off. • Wait another 5 seconds, then power the unit back on. If there are any fault codes, they are explained in the tech sheet normally located behind the kick panel.

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1 Answer

Hello Ben. With the control board being replaced already and the clean light just flashing, this issue would be caused by a faulty control panel keypad WD34X11534.

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