Ricky M. August 09, 2014 for Model Number AP3963896 The knobs are fine one is missing the rubber insert to secure knob to cook top. Can you just buy the rubber inserts?
1 Answer Hello Ricky! Unfortunately, the insert is not available separate from the burner knob WB03T10266. Sorry about that! Read More...
Stacy K June 15, 2013 for Model Number JP3500W0A2WW I have recently replaced all my appliances (save my GE Profile cooktop) with stainless steel. I'd like to replace the burner and selector knobs with stainless (right now they are white). The knob above appears to be compatible, but when I put into the locator it indicates otherwise. Please advise, if this knob will clip onto my cooktop.
1 Answer Stacy, We are not showing that there was a stainless model for your design unit and would not be able to determine whether the stainless knobs WB03T10266 will work for your cooktop. They do appear to be the same but the shafts may be the difference. Read More...
Sapphire December 04, 2011 for Model Number AP3963896 The only reason I am looking for replacement knobs is because the ones provided with the new stove are sub par. The covering melts with the heat of the oven. My oven knobs look unsightly, with puckered, bubbling surfaces. So, I need to know what the material is on the replacement knobs with certainty. But this begs the question: why do I have to pay to replace? I would hope that GE would endeavor to maintain good customer relations and provide free first time replacement knobs instead of expecting the customer, ME, to have to fork over hard earned money to replace a substandard fixture. All due respect here. Please consider this thoughtfully.
1 Answer Hello Sapphire. The knobs WB03T10266 are made of plastic and metal. We are not the manufacture of the parts, and you would need to contact the manufacture about this situation. However, if you purchase the knobs from us, we do offer a 1 year warranty on the parts in case they fail or break. Here is a link to our warranty for you. Hope this helps. http://www.appliancepartspros.com/customerservice/warranty.aspx Read More...
1 Answer Hello Eva! Unfortunately, we do not have any information from the manufacture advising if the knob WB03T10266 is plastic or metal. From the picture, it seems to be plastic with a stainless steel finish. Thanks. Read More...