Brian October 18, 2024 for Model Number PTW600BSR1WS Hello. How do I remove the lid lock from the top? I don't see any screws. Pry up the top bezel first? I don't want to break any tabs or cause any other damage. Thanks.
1 Answer Brian, there are two lock tabs on the bezel that insert into the lid lock that would be accessed from under the top panel. Once these are moved and the bezel removed, the lid lock should come out of the top panel. Read More...
Daniel October 05, 2024 for Model Number PTW600BPR1DG The lock on my washer machine is clicking on then after about 10-15 seconds clicks off. Any solution other than the replacement of the locking mechanism?
1 Answer Daniel, after the lock activates, the power cord would need to be unplugged before it unlocks. This will allow the lid lock OEM21677375 can be tested for continuity from the white wire to the red wire. If there is not continuity, the lid lock would need to be replaced. If there is continuity, the main control OEM21558110 would be the cause of failure. Plugging the power cord back in will allow the washer to unlock. Read More...
Johnny May 12, 2023 for Model Number PTW600BSR1WS My washer lid is stuck in the locked position. I have flipped the breaker and let it sit overnight and flipped it back on and it's still locked. How do I fix this?
1 Answer Johnny, Try to go into the service diagnostic mode and see if you can unlock it in the diagnostics. If unable to do this then you will need to replace the lock assembly. Read More...
Hróarr May 12, 2023 for Model Number PTW600BSR0WS There is no picture of this part on your website. Does it come with the harness or is that sold separately?
Noëlle May 12, 2023 for Model Number PTW605BSR1WS My washer will not go into a high speed spin. I read that it could be the door latch. Is this the correct part for my model?
Sandi May 12, 2023 for Model Number PTW600BSR0WS How do I remove the top to this washer to reach the lock?
1 Answer Sandi, with the power cord unplugged and the water supply turned off, the back panel behind the console would need to be removed. There will then be two lock tabs in the front that will need to be pressed in with a putty knife that are about 4" from each corner under the top panel. Read More...
August May 12, 2023 for Model Number PTW600BSR0WS I am getting a lid lock error. Is this the only part that would cause that error?
1 Answer August, If the control is sending 120 VAC to the lock and it does not lock then yes, this is the part that needs to be replaced. Read More...