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Customer Questions and Answers for Lower Dishrack Assembly by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM21060969
Manufacturer Part Number: WD28X28918

The Lower Rack is an OEM replacement part for GE dishwashers. The lower rack is where you place dishes, pots, and pans for cleaning during the wash cycle.

Symptoms that may indicate the need for this replacement kit include:

  • Cracks, warping, or damage to the existing lower rack
  • Issues with the existing lower rack not rolling smoothly or coming off the tracks

Causes of needing to replace the lower rack can include normal wear and tear over time, exposure to high heat or harsh detergents, or physical damage from mishandling or impact.

This GE replacement part is also compatible with Hotpoint, RCA, and some Kenmore dishwasher models,

Note: If your original silverware basket was mounted on the front of your original rack, the new rack does not support that mounting. The silverware basket must be placed inside the new rack.

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Questions & Answers

For Ge Lower Dishrack Assembly (Part Number: OEM21060969)

1 Answer

Wendee, a repair video for the gearcase W11393685 of your model can be viewed on the part information page. This will give what tools would be needed, as well as the disassembly procedure for your appliance.

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1 Answer

Hello Wendee, the manufacturer has subbed the original rack to this replacement part and it is now a silver/grey color.

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1 Answer

Wendee, it would be recommended that the rack specified for your model is used as there are many variations of dishracks that would not fit well in a dishwasher it is not designed for.

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1 Answer

Sorry to hear you are having an issue with your order, please contact us at 1-877-477-7278. We would need more information on the order to better assist you.

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