Phil July 29, 2020 for Model Number 911.41489890 Micro wave would light up and the turn table would work for the set 4 or 5 minute quick set, but then if I needed an extra minute the turntable would not turn and no heat was produced. The next day it would work the first time but not if I added a few minutes to finish cooking. Now it lights up and sounds like it is working but the turntable does not turn and no heat. Any clues would help. Thanks, Phil Unruh
1 Answer Hello Phil, replace the door interlock switches, you will need 1 of WB24X830 and 2 of WB24X829. Read More...
Herman January 07, 2019 I have a GE JES1131GB001 Microwave. The diode is bad and I'm searching for a replacement. Your site shows a WB27X10516 replacement part for a JES1131GB002. Will this work as I can't see what dioade you are suggesting. The defect diode is an "SK 9706 HVR-1X 3. I don't know if there is a significant difference in circuit design between My model JES1131GB001 and JES1131GB002. Your site does not show my model number. Thanks.
John July 31, 2016 for Model Number JE1640WB01 I heard a loud noise and there was no heat It worked fine then stopped.
1 Answer Hello John, The unit will have to be opened and components tested to determine the cause of the failure. If there is a short it will have to be corrected before replacing the ceramic fuse since the fuse will just open again if power is applied with the short present. Please note that the tech sheet behind the control panel will have a flow chart for troubleshooting. Read More...
Alan October 21, 2014 for Model Number JKP86-27" The microwave unit stopped heating. Everything with the unit appears normal. It works as usual except it will not heat. The normal humming noise is a bit lower in pitch than normal and there is a slight burning smell. I didn't notice anything burned inside upon removal of the side panel. I removed the magnetron and it looks new as best as I can tell. Are you able to tell me what component(s) I need to replace to fix my microwave. Thanks!
1 Answer Hello Alan, A low frequency growl is normally an indication of a failed high voltage transformer such as AP2026096. I cannot guarantee this is the correct part for you model since the model number posted is only a partial number. You can either re-post with the full model number or call us at 1-877-477-7278 anytime 24/7 with the full model number and one of our representatives will be happy to assist in locating any parts needed. Read More...
Bobby March 12, 2014 for Model Number jtp86soh6ss Microwave was weak last week, then okay with no heating issue. Then this morning there is no heat. Plate turning and lights are on but I don't hear the humming noise. Is this magnetron issue? Thanks for your assistance you can offer.
1 Answer Hello Bobby. You most likely have a "high voltage" side malfunction. Transformer, diode, magnetron, Capacitor. You will need to be extremely careful if you decide to test the components with a multi meter, Very high residual voltage is present, so make sure you remove power to the microwave and short across the terminals on the capacitor. The magnetron should have a reading of less than 1 ohm resistance across the two terminals, and an "open" circuit between each terminal and chassis ground. The diode/rectifier should have a resistance reading in one direction only, no resistance, or resistance in both directions indicate a faulty diode. The primary winding on the trans former should read approximately 450 Ohms resistance, the secondary winding should read 80 ohms resistance, and the filament transformer should read 100 ohms resistance. If all the readings are proper and in range, replace the magnetron. Read More...
1 Answer Hello Bud. See if the end is burnt out of the magnetron. If so, you need to replace it and the diode in the unit. Read More...
Greg January 25, 2013 for Model Number JE1540GW02 Need help troubleshooting, I think it quit on heat sensor on top of magnatron, and automatically reset when it cooled. I think this because it was hot to touch when I took it apart but not positive. But display and every thing was out for a while and then display came on after a while and said reset. When tried to use it makes vibrating noise, so shut off immediately.
1 Answer Hello Greg, When there is a low frequency hum as you describe, the issue will be the high voltage transformer, the high voltage capacitor, or the high voltage diode. During a failure of this nature, the same over current flows through all three of these components so the manufacturer recommends replacing all three components. Just hope the magnetron hasn't been damaged also. If you remove the magnetron and look for discoloration at the tube end, as would be expected from situations of high heat, and the magnetron tube looks shiny and new, it will be fine. Otherwise, it too could require replacement to fully restore the unit to full power operation. Read More...
Sandra January 04, 2013 for Model Number GE microwave a magnetron WB27X10516 and diode WB27X1160 were recently put in my microwave. I need to know what wattage they produce in order to know the length of time to cook various foods .
1 Answer Hello Sandra, The wattage of your oven should be on the serial tag or owners manual. The Magnetron should be a direct replacement to the one that came off unit and will continue to have the same wattage. Each unit has different wattage. Read More...
Ernie November 01, 2012 for Model Number jtp865oh5ss Microwave not heating. Found diode bad and replaced it along with capacitor and fuse. Still not working. Any ideas?
1 Answer Hello Ernie. If the diode was bad, you will need to replace the magnetron WB27X10516 in the unit. Read More...
Rohollah M. November 29, 2011 for Model Number Microwave-JKP86-27" Double Owne What is the process for checking the Magnetron?
1 Answer Hello Rohollah. The magnetron WB27X10516 should read closed for continuity. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...