Mitch July 11, 2020 for Model Number gtw330ask3ww Hi, I've had a few issues with my washer all starting with the Lid Lock mechanism. I replaced it with a new OEM one and now the washer will recognize the lid being shut but it's not locking the lid. It will not run the test 14 for the spin cycle test. I suspect the control board is malfunctioning and needs to be replaced but I'm not 100% sure. Any help would be much appreciated.
1 Answer Mitch, it is recommended that the lid lock harness WH19X24141 is tested to identify if the failure might be in the wires. From the main control side to the lid lock side, the violet wire, red wire, and yellow wires should each show as having continuity. As the control is recognizing the lid being shut, the violet wire would be more focused on as it is to the lock plunger. If the wires test good, the main control WH22X38441C would have failed as the unit will not lock. Read More...
Steve April 17, 2020 for Model Number GTW460AMJ3WW My washer won't spin out sometimes and shows an out of balance trouble code even though it is not out of balance. I know it isn't out of balance because this happens sometimes even if there are only a few light items in the washer and they are properly distributed. I checked out the speed sensor with a volt meter and it tested OK. I suspect the control circuit board but I don't want to buy it on a guess. Thanks for your help!
1 Answer Hello Steve, first, run an empty load , check if the washer will spin out correctly. The control board detects out of balance loads by feedback from the drive motor windings. Check the wire harness from the motor to the control board esp the connection at the board. If all checks correctly the next step would be a control board replacement. Read More...
Travis March 25, 2020 for Model Number GTW490ACJ3WW my g.e. washer wash program has an activewear program, speed wash program and drain and spin program …the board part # WH22X29556 is not the right board cause none of those 3 programs are working I tried getting help from g.e. appliance parts support, they just say call the support service people.. I just need the correct control board And part # my appliance model# GTW490ACJ3WW serial# DH905321G can anyone help thanks.
1 Answer Travis, it is recommended that the programming personality is checked to ensure that the correct personality code is set. The manufacturer does recommend the main control WH22X38441C for the model number provided so the personality code would be a likely cause of this issue. instructions for checking the personality and changing it if necessary will be sent to you. Read More...
Robert March 11, 2020 for Model Number GTW460ASJ5WW Got & installed the new card. input machine code. Machine still has problems: 1) indicator does not align with the function. That part is soldered on the board, and cannot be adjusted. Washer does not use cold water, only hot, and the wash, rinse, and spin functions do not occur at the correct spot on the dial. What could be wrong here?
1 Answer Robert, the personality ID will need to be double-checked to ensure that the programming code ID only shows the two middle LEDs illuminated for your model. From there, it would be recommended that the wires are checked for any loose connections as this can cause a control to act erratically. The personality code check procedure will be sent to you to assist with this. Read More...
Curtis November 04, 2019 for Model Number GTW330ASK1WW The washing machine drains and spins but the spin cycle won't shut down.
1 Answer Curtis, For this issue, the most likely cause for the unit to not shut off would be a faulty control board. Read More...
Jose October 31, 2019 for Model Number GTW460ASJ4WW Hey there I got a GE washing machine. It can wash up yo 6-7 loads of clothes with no problems but all of a sudden it won’t spin. It does everything but spin. After I reset the washer and put it on rinse to get the water and get the tub to spin it works normal for another 6-7 loads and then it’ll do it again and not spin. Now I guess I reset it too many times so now it won’t reset and it won’t spin. All it does is wash and take the water out but it won’t spin. I already changed a door switch, mode shifter Asm, and the person who had it told me they just put a new transmission because it was doing the same thing it’s doing now. It’s got a new capacitor, water valve harness, and a lid lock harness, and a new water valve assembly. Can you please tell me what the problem is? I don’t know what else to change. Now I think the only thing left to change is the board and the motor I don’t know what else to do. Can you please help me out. Thanks in advance. And also how can I reset a new board thanks
1 Answer Jose, based on the information provided, the main control would need to be updated using the SUM module WH98R23015001. In many cases, the main control will receive a signal that it can misinterpret as the washer is out of balance, which will cause it to not spin. This update module will correct the main control software (if the main control is the original control from the manufacturer). Read More...
Joyce April 03, 2019 for Model Number GTW330ASK1WW wh18x28174 - ge control board. By reading other posts here I can see that my new board does not work because I have not reprogrammed it? I have been unable to find a link for instructions? Anyone have this?
1 Answer Joyce, it is correct that the correct program code would need to be set for your new control. An instruction manual has been emailed to you to assist with this matter. Read More...