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Customer Questions and Answers for Control Board by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM11378163
Manufacturer Part Number: WB27T10566

This is a control board manufactured by General Electric that is intended for use with models of ranges.The control board ensures that the temperature and control settings can be properly controlled and monitored. Over time and with extended regular use, this part can become corroded, broken, or start to malfunction. In such cases, it will need to be immediately replaced to restore the appliance to its proper working order. Make sure that the range is turned off, unplugged, and completely cooled down before any repair attempts are made. This is an authentic OEM part and, as such, is sold individually and made from durable, high-quality, non-corrosive materials to ensure the highest possible quality. This part is compatible with ranges manufactured by General Electric, Hotpoint, RCA, and other brands.

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Questions & Answers

For Ge Control Board (Part Number: OEM11378163)

Daniel for Model Number PT970SR2SS

My oven control board is no longer made. This is for a Micro/oven combo unit. Original board number is WB27T11294. Would this board WB27T10566 be compatible? Visually is looks exactly the same, and seems to be the fix to the problem I am having with my oven. Any help would be appreciated. Or if you know of any part that would be compatible. Thanks Daniel M for Model Number PT970SR2SS ANSWER Daniel M, This part has been discontinued by the manufacturer & is no longer available. No alternate or substitute part has been recommended by the manufacturer Just a follow up. I installed WB27T10566 since I had no real other options but to try it. It was an exact match and is working like new again.

1 Answer

Daniel, Unfortunately, with the control board having been discontinued, there would be no suitable replacement available.

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1 Answer

Daniel M, This part has been discontinued by the manufacturer & is no longer available. No alternate or substitute part has been recommended by the manufacturer.

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Mark for Model Number JT965SKSS

The unit is 2006 vintage GE Profile microwave/oven wall unit. Microwave works fine. None of the oven modes produce any heat (bake, convection, broil). The oven control lights up and appears to work. All three heating elements measure about 20 ohms, temp sensor measures 1100 ohms which I believe is ok. One side of each of the three heating elements goes to an Orange wire that from ohming it out goes to "TB2" on the oven control (GE part number WB27T10566). TB2 only measures 6 ohms to oven chassis ground. Disconnecting the large orange wire at TB2 the 6 ohms to ground is at the control board. The wire side measures open to chassis ground. I am thinking I have bad control board and that this should not be shorted to ground. Thoughts?

1 Answer

Mark, it is correct that the control board should not have continuity to ground through a voltage supply connection going to a heating unit and this could cause failures in operation.

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1 Answer

Hello Phil, if the display is dimming, then the control board would need to be replaced.

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Boyd, If you do not have the proper power to the elements then the issue will be a faulty control board on the unit.

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Boyd A for Model Number JT965SOK4SS

I found this info and it directly relates to my problem. I have good elements per OHM test. I am only getting 120V power from one leg on wires that connect to the elements. I have checked my breaker and power leaving the breaker is fine. I haven't pulled the oven yet to check for power issues from wall to oven. All oven and microwave panel lights and touch buttons work fine. This is a micro?oven combo , micro works fine -- oven not , you can program a temp set point press start and nothing happens , no increase in temp in oven at all, Model Number JT965SOK4SS Answer- You will want to check to make sure that you have proper power supply to the unit. If you are loosing one leg of power to the unit then the microwave may still work and the oven part will not. If this checks ok then the most likely cause for the failure would be the oven control board.

1 Answer

Hello Boyd, 240v 1 power to the oven elements goes thru the control board, L2 (red) goes to a double line break relay that closes in any oven operation and goes out to the bake//broil elements together, L1 (black ) goes separately into the bake and broil relays, use a multimeter and check which 120v side is missing.

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1 Answer

John, in regards to the vent fan operating constantly, this would be an indicator of a failed thermal switch allowing the fan to have a complete circuit to neutral, or a wire has grounded out. With the power turned off, this can be tested for continuity to find which one is the case. In regards to the oven control WB27T10566, it will need to be tested for incoming 120VAC and if it has 120VAC, then it has failed.

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1 Answer

Rudy, You will want to check to make sure that you have proper power supply to the unit. If you are loosing one leg of power to the unit then the microwave may still work and the oven part will not. If this checks ok then the most likely cause for the failure would be the oven control board.

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1 Answer

Kdub, To remove the control panel, open the microwave door and remove the 2 screws holding the control panel. Slide the control to the left and swing down. This will access both control boards.

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