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Customer Questions and Answers for Oven Thermostat by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM7869228
Manufacturer Part Number: WB20K8

The Oven Thermostat is an OEM part for GE ovens. This thermostat is a component in regulating the oven's heat, turning the heat on and off to maintain the desired temperature setting. With its precise calibration and durable construction, the oven thermostat is essential for achieving consistent cooking outcomes and preventing overheating, which could lead to burnt or undercooked food.

Causes of a bad oven thermostat include prolonged use, which can affect its sensitivity, and exposure to extreme temperatures, which may impact its accuracy.

Symptoms of a bad Oven Thermostat include:

  • The oven not reaching the set temperature
  • Oven temperature fluctuating too widely from the desired setting
  • Food not cooking evenly or within expected time frames

This OEM GE part is also compatible with Hotpoint, RCA, and some Kenmore models.

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Questions & Answers

For Ge Oven Thermostat (Part Number: OEM7869228)

James for Model Number JGBS07DET1BB

Can the thermostat part # WB20K10023 replace the thermostat for part # WB20K8? They seem to be cross compatible from what I can gather. I researched my Range's model number and I found that it was thermostat part # WB20K10023, but when I got it in the mail it did not look the same so I researched some more and found another part # WB20K8. The web site is telling me that they both work for my Range's model number and are cross compatible is this true?

1 Answer

Gary, Your unit has a temperature probe in it which is part number WB21X5301. The unit has a control board that sets the temperature and reads the oven sensor to ensure the correct temperature is being achieved.

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1 Answer

Hello Darbanator. 1. Remove power from range. 2. Pull range away from wall. 3. Remove cooktop and manifold panel as described on this sheet. 4. Release thermostat bulb from clips inside oven cavity. 5. Feed capillary and bulb through hole in top of oven cavity. 6. From rear of range, pull the capillary and bulb out the back of the range through one of the vent openings beneath the control panel. It will be necessary to bend the bulb to accomplish the above. 7. Feed the capillary and bulb back through the vent opening and into the opening leading to the burner box. 8. Remove the wiring from the thermostat and remove the screws securing thermostat to manifold. fold. Install replacement thermostat in reverse order. Be sure thermostat bulb does not touch rear wall of cavity once mounted in the mounting clips. Also, the capillary tube must not be in contact with the oven flue or any other source of extreme heat.

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Susan for Model Number Kenmore

I had something extremely scary happen. I was out of the house for 4 hours. When I got home I could smell gas before I even opened the front door. Everything was locked tight when I left. When I came into the kitchen one of the burners was on, the knob was turned to almost HI, but there was no flame, just gas pouring out. I quickly opened all the windows and doors and aired the house out. I DID NOT cook a thing that morning, nor did my husband (who never cooks!). Is it anyway possible that this could occur on it's own??? I even tried later to turn the knob on by brushing against it with my hip and butt. It wouldn't turn. My husband, who is 6' tried and it wouldn't turn. Please, I am petrified this will happen again and I swear I am not making this up. We are senior citizens. I am not certain of the actual model number, but the handbook says it is good for Kenmore Model Numbers. 7877,7878,7881,7882,7891,7895.

1 Answer

Hello Susan. There is no way that we can think of that would cause this to happen on it's own. You have to manually turn the valves to turn them on.

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1 Answer

Hello Dave. You will need to check and make sure the unit was wired properly. If not, the oven will not come on. Also, check the igniter and the gas safety valve in the unit.

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1 Answer

Hello Harry! Yes, the thermostat control knob will fit the replacement thermostat assembly. Thanks.

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1 Answer

Hello DCB! Unfortunately, we do not stock parts for the requested brand. Sorry about that!

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Christopher M for Model Number GE Range JGBS17PEK2WW Repair Parts

God afternoon. My Grandma is telling me that her oven will light, and operates just fine, until she turns the temperature down, and it shuts right off, as if she shut the knob off. I've tried to duplicate this problem, but the oven seems to be fine. I've adjusted the temperature and let it come up until the burner goes out, open the door to let the heat out, and it re-fires like clockwork. I guess my question would be whether this is a common complaint, with a common solution. Thank you. C. Moore

1 Answer

Christopher, This issue would most likely be caused by a faulty thermostat if the unit is not refiring on its own. The part number for the thermostat is WB20K8.

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Scott for Model Number JGBS16GEP5

Thanks for your previous response to my oven temp/thermometer problem. I have a natural gas oven. A pro installed this 20+ yrs ago to replace the natural gas oven in that spot, so I assume it's converted and connected properly. The thermometer I use is a hanging round $8 model, which may not be the most accurate but then does that really matter if the oven just doesn't cook the food [can't broil either] or takes 2x or 3x the required time to do so? It did the job before, although still low in temp, according to my thermometer. I assume the oven vents you want me to check are in the long tube mounted under the oven 'floor'. I tapped along it and heard no rattling. I'm not sure how to remove it, if that is still useful to do. Is there some gizmo that I can get/borrow to test the thermostat [or other crucial parts] before replacing it? I wish you had a video showing how to replace this thermostat, if that turns out to be the solution (albeit temporary) to this problem. Thanks again.

1 Answer

Scott, To test the thermostat you will disconnect the wire and make sure that the thermostat is in the on position. You will put your multimeter leads on for resistance and check for resistance across the terminals. If it shows open then it is bad and would need to be replaced. Unfortunately the manufacturer does not show what the resistance rating should be on it but should be a closed circuit.

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Scott for Model Number JGBS16GEP5

I've had the thermostat replaced 2x on this oven and it seems I need to again - is that cost effective, do you think? The oven doesn't reach the temps desired - they're @ 50-75 degrees below the knob setting. I have adjusted the screw on the inside of the knob to its max. but to no avail. This is the same symptom from previous times.Once upon a time I could cook above 450 and even broil but no longer. So, is this an oven thermostat problem, an oven sensor assembly problem (if there is such a beastie in this oven), or an old oven in need of being replaced (since the thermostat alone sets me back $100 each time)? Thanks for your help. - Scott

1 Answer

Scott, Your Range is approximately 25 years old, But three thermostats in that amount of time is a bit strange or weird. Especially if they are all 50 to 75 degrees off. Your particular range does not have a sensor assembly, so there's no need to go in that direction. How accurate is the thermostat you're using to test your temperature(s) ? Are you using Nat gas or LP gas ? and is the range converted properly ? You may want to remove the oven burner and check all the venturi openings to make sure they are clear, and shake the burner to see if you can hear debris "rattling" around inside the burner. We're taking for granted the oven maintains the heat, and doesn't stop heating during a bake cycle. If it were to stop heating, or have a drastic drop in temp. this could indicate an issue with a weak oven igniter, or safety valve. If you should decide to respond to this please include an e mail address, so we can assist you with technical information that may be more helpful.

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