1 Answer Arnold, You will want to test to see if there is 120 vac getting to the drain pump. If there is then the pump and hoses will need to be checked to make sure that they are not clogged. If they are not clogged then the pump would need to be replaced. If there is not power then the control board would be the issue. Read More...
Patrick June 14, 2018 I have a washer/drier combo that needs a new pump. The pump that it calls for is different than the one that is in the machine. GE model number WSW2700TEWWB Serial number ZT650768W. It looks like the discharge hose is mounted on the right side where diagram that is in your catalog has it coming out the left side. Any suggestions on a replacement for this pump? Thanks
1 Answer Patrick, The model number you supplied is incorrect or incomplete. The drain pump for model number WSM2700TEWWB is WH23X10040 / WH23X10040 Pump, Drain. It is a factory direct replacement part and may look different than the original part, but it will work in your machine. Thanks, Read More...
Chipper B June 24, 2017 for Model Number GTUP240EM5WW Washer appears to pump out correctly at the end of each cycle, but next load still has residue (soap suds, dye, softener, or what every was used previously). The onset of this problem seemed to be sudden. Rinse cycle has lots of suds, even when no soap is used for the current wash. Any ideas? Does this unit have a drain checkvalve that could be back leaking? Does the drain pump prevent drain water that is in the elevated waste hose from gravity feeding back into the wash basin? The water is very soft. The drain hose is direct clamped to the drain pipe -- no vacuum breaker.
1 Answer Chipper, It would be a good idea to run the unit with no clothes in it with a washer cleaner as there may be soap build up causing the issue with the suds. Also check to make sure that the unit is filling up in the rinse cycle. Read More...