John B March 15, 2021 for Model Number GFW450SPM1DG machine when turned on is making a rumbling sort of sound. I shined a light in the drum and cannot see water. I am not sure if the pump is out and that is causing the noise. Or if it is because it is not turning.
1 Answer John, The unit will not spin without the drum being empty and it would be suggested to check and make sure that there are no clogged hoses. If there are not then test to see if there is 120 Vac getting to the drain pump. If there is 120 Vac to the drain pump and there are no clogs but the unit is not draining then the drain pump would be faulty. Read More...
Peggy N June 28, 2016 for Model Number GFWS1700HOWW Washer pausing mid cycle-we cleaned out the drain pump filter and restarted it. It will not drain. Could the drain pump be the problem or should we look at something else-still under warranty but can't wait 2 weeks for service technician if an easy fix.
1 Answer Peggy, You will wan to test the drain pump to make sure that it is getting 120 vac but would be the most likely cause for the unit to not drain the water. Read More...
Bob L. May 17, 2016 MODEL GE FRONT LOAD # GFWH1400DOWW QUESTION IS CAN THIS MODEL BE ACCESSED FROM THE FRONT TO REPLACE WATER PUMP 3 WH23X10038 . AT THE BOTTOM OF THE FRONT PANEL THERE ARE THREE SCREWS , DO YOU REMOVE THEM TO OPEN THE FRONT ? THANK YOU
1 Answer Bob, Yes, you'll remove the three screws from the bottom of the lower access panel. " To remove lower service panel, remove three screws at bottom of panel, grasp panel, pull down and off." Once you have the panel removed, the hoses disconnected, and the pump dismounted you'll have to "manipulate the pump to remove it from the washer. It's a tight area to work in. Good Luck, Read More...