Stella May 10, 2022 for Model Number JGBP27BEA2AD This stove was on natural gas before I purchased, the lady I purchased from also stated the oven smoke alot. We converted to propane, but the oven continues to smoke badly. The flames are yellow orange. There is a build up of soot. My repairman states it may require the pressure valve regulator to be replaced to accept propane. If it smoked on natural and now propane, what could the problem be? Repairman states I need Part No. WB19K10001, pressure regulator. Can you tell me what the problem may be? I'd appreciate your feedback. Thanks - Stella
1 Answer Stella, if the oven has been converted to LP and the burner tube air shutters are fully open, replacing the regulator WB19K10001 would be the next step. Unfortunately, the manufacturer has discontinued this part and it is no longer available. Read More...
Creolerose July 09, 2021 for Model Number JGBP35DED4WW Stovetop burners are burning orange & blue. Do I need to replace the regulator, or could it be a matter of making an adjustment? Thanks!
1 Answer Hello CreoleRose, Check that the cooktop burner base ports are clean. If ok then when this occurs it is usually not related to a part failure in the stove. The burners use the air in the room for combustion. Typically there is some contaminant in the air in the room or house that is causing the color change in the burner's flame. Once that contaminant fades the odd flame color will stop. Some most common contaminants are fresh paint, new rugs or furniture, insecticides, cleaning solvents. Read More...
André September 02, 2020 for Model Number GE Monogram dual fuel range natural gas ZDP304NPSS Hello, After a five hour oven cleaning cycle on our Monogram dual fuel range, the cooktop burners would not light up. There are sparks on all burners but no gas is coming out. Is there an overheat safety device somewhere in the range that can be reset? Perhaps on the gas regulator itself? Searching for answers, I saw a picture of the regulator and there seems to be a red toggle switch on it's housing. Would that be a reset or is it a NG/LPG switch? Thanks AC
1 Answer Andre, With none of the top burners getting gas to them it would be likely that the regulator is faulty and would need part number WB21K10129. Read More...
Roy February 08, 2020 for Model Number GE XL44 Stove burners light and then go out like they were loosing gas. When I unhook a line and rehook same thing happens, but not until I unhook a line and let gas out of regulator.
1 Answer Roy, If this is happening with all the burners then this would either be a regulator that is faulty or if you are on LP check to make sure that there is gas in the tank above 20 % on the tank. Read More...
Dan December 13, 2018 for Model Number JGBP30BEA5WH When I turn the stovetop burner to the on position the gas doesn't flow immediately. It will take from 4-15 seconds for the gas to start flowing. This delayed flow happens on all of the burners. Which part is causing this? Thank you
1 Answer Dan, With delayed flow of gas on all burners this would most likely be an issue with the pressure regulator on the unit. Read More...
Richard Agrillo July 05, 2018 for Model Number JGBP35WEA2WW I HAVE OWNED THIS STOVE FROM NEW AND NEVER HAD A PROBLEM. IT IS A NATURAL GAS MODEL AND YESTERDAY WHILE USING THE OVEN WE HAD A CARBON MONOXIDE ALARM GO OFF THE ALARM COMPANY CAME AND SAID THAT THE STOVE WAS THE PROBLEM THERE IS NO GAS LEAKING ANYWHERE BUT WHAT IS CAUSING THE STOVE TO DO THIS HOW DO I FIX IT OR DO I NEED TO DISCARD THE STOVE. THE STOVE WORKS GREAT AND THERE IS NOTHING BLOCKING ANY OF THE BURNERS PLEASE HELP
1 Answer Richard, some things to look at would be the color of the flames. You want a flame that is blue with very little if any yellow in it. Also, make sure the room is properly ventilated, do you have a vent hood or downdraft that can be turned on to help remove burned fuel? Read More...
Roberta January 23, 2018 I have an electric range in a rental unit. I am told the regulator needs to be replaced and that it would be cheaper to replace the range. Is this in fact true? It is a low end range and less than 6 years old. I appreciate any advice.
1 Answer Roberta, We will need to have the model number for your unit to be able to assist with your question. Read More...
Rollins October 29, 2017 for Model Number JBS07M2BB this is an electric range. oven cycle light stays lit. oven get too hot too quick. temp knob doesn't click when turning oven on or off. top burners work fine, oven elements over heats.
1 Answer Rollins, The issue is most likely the oven thermostat control WB20K10026 / WB20K10026 Thermostat, Electric, based on the information you supplied. You may want to check the wiring between the thermostat and the elements, to make sure we don't have any shorted or pinched wires, then replace the part. The part is in stock and available. Thanks, Read More...
James January 12, 2017 for Model Number JGBP35WEA9WW I recently had a propane serviceman come out to perform a leak test on my system and he determined it was the range. Where would the most common places on the range be to leak? The range was unplugged and I could smell gas coming from somewhere behind it. He spray tested all the fittings but could see no leaks.
1 Answer Hello James, The solution used to check for leaks should be comprised of one teaspoon of liquid soap to one quart of water. Any more soap than this will sop the leak instead of causing it to show itself. The connections can be checked with the regulator shutoff turned off. The rest of the unit will need the regulator cutoff to be turned on to test for leaks. Read More...
Marshall J September 13, 2016 for Model Number Spectra xl44 I am trying to switch from natural gas to lp and I took cap off the regulator and there is a little black plastic stem that has nat on one end and lp on the other, but it does not come off to flip it
1 Answer Marshall, That pin would come out in order to be flipped over. You may have to use a pair of needle nose pliers to get it loose. The only other choice would be to get the pressure regulator which comes set as natural but the pin may not be stuck. Read More...