2 Answers Jim, If the lock mechanism is faulty then the unit will not unlock. You can try to unlock the door by unplugging the unit and leave for 5 minutes. This should allow the control board to reset and trigger the door unlock. Once it is unlocked you will need to check the door lock assembly. Read More...
Charles May 23, 2011 for Model Number WM1814CW I am looking to purchase the door assembly for my washer machine what would be the time frame on shipping be? Also, does this include the glass center?
1 Answer Hello Charles! The door assembly 3581ER1010A is a special order item and will come with the center glass. To verify our special order process you may contact a Live Chat or phone representative. Thanks. Read More...