Customer Questions and Answers for Rail Guide Assembly (Refrigerator Drawer) by Lg

This rail guide assembly provides the sliding track that supports a pull-out refrigerator drawer. Replacing a worn or bent rail restores smooth operation and proper alignment so the drawer opens and closes without sticking.

• Supports the drawer and provides a smooth sliding path
• Keeps the drawer level and aligned during travel
• Helps ensure full extension and proper closure
• Replaces rails that are bent, cracked, or have worn internal components
• Common symptoms include sticking, uneven movement, grinding/popping noises, or the drawer not closing flush

• Unplug the refrigerator and remove items from the affected drawer
• Remove the drawer/basket and door front per your model's instructions to access the rail
• Retain and reuse mounting screws and any brackets or end stops; transfer to the new rail if needed
• Install the new rail, ensure both sides are parallel and level, then test drawer travel before reloading