Mitch August 18, 2020 for Model Number WT4970CW My washer continues to fill with water and even continues to fill even when unplugged. I replaced the water level pressure switch but that didn't help.
1 Answer Mitch, based on the information provided, the water inlet valve AJU75152601 has failed and would need to be replaced. Read More...
Leo July 19, 2020 for Model Number kenmore elite washer 79631512210 My Kenmore elite (SN# 209kwqw5m732, MODEL: 796-31512210) has little cold water. Is it a bad Inlet Valve Assembly?
1 Answer Leo, If none of the hoses are kinked from the valve to dispenser and your water pressure is okay then replace the water valve. [AJU73213301] Read More...
Donald January 02, 2020 for Model Number WT5101HW Water is leaking inside machine when not in use. Is this the water intake valve?
Roger December 11, 2019 for Model Number WT1501cw My LG top loader washer will not allow hot water to enter the machine, even though the wash setting is for HOT water. Checked the hot water line connection and there is good flow of hot water to the back of the machine hot water connection. Is there a hot water control valve in the machine that could be out. The machine is less than 2 years old.
1 Answer Roger, Take the hose off and make sure that the valve is not clogged with debris. If there is no debris then check to see if the valve is getting 120 VAC to the valve. If there is but no water is flowing through then the valve would need to be replaced. The valve part number is 5221EA1008F. Read More...
Juliana October 02, 2019 for Model Number 796294720001 The washing machine keeps showing IE code. It starts to fill then IE code keeps coming up. We have replaced the hoses to the hot water and cold. We have replaced inlet valves. We have replaced the washer switch assembly sensor. Still cannot figure out what’s wrong. I ordered part 5221EA1008F as recommended by SEARS but the problem still persists. Someone recommended part AJU75152601. Is the part that I ordered and this model one recommended the same? They look the same. Any help would be greatly appreciated. Thank you
1 Answer Juliana, the valve 5221EA1008F is the recommended valve for your model. After the water has been verified as being turned on, the unit can be started and the valve should receive 120VAC. If the valve does not receive 120VAC, and there is no water in the tub, then the main control EBR67466102 would be the likely issue. Read More...
Larry September 20, 2019 for Model Number WT4901CW Minutes go on and on and often increase between cycles as well as uneven mode sometimes. What could this be?
1 Answer Larry, If the cycle is increasing in time while the unit is running then this would most likely be a control issue. Read More...
1 Answer Hello Joe, starting with the basics first check the washer is level on a rigid floor, level legs are locked, next check the tub suspension rods are operating smoothly and evenly, check the inner tub (basket) is centered in the outer tub, not loose or wobbly. The inner tub has a fluid-filled top balance ring that can compensate for most out of balance loads. Read More...
Jimmyconn March 28, 2018 for Model Number wt1101cw lg washer how to remove cover to gain access to water inlet valve p/n ap5244606?
1 Answer Jimmy, Remove power to the washer and move the washer away from the wall enough to get behind it. Remove the two(2) panel fixing screws on the back side of the console. Pull/lay the console forward and remove the rear protective cover, then disconnect the wiring harness from the controls. Remove two(2) pipe fixing screws and three(3) inlet valve mounting screws. Disconnect and label the wire leads from the inlet valve, separate the connector hoses and fill pipe from the inlet valve and remove the valve assembly. Reverse the procedure and check the washer for operation. Read More...
Kathleen January 22, 2018 for Model Number WT5001CW Hi I need a replacement for the hot water valve on the washing machine. Do you have something that would work? The hot water valve is the only piece that is broken. Thanks so much! Kathleen
1 Answer Kathleen, " a replacement for the hot water valve" is not available as an individual part. You will need to order and replace the complete inlet valve assembly 5221EA1008F / 5221EA1008F. Unfortunately, the part is presently out of stock, and would need to be ordered, this will add a few extra days to deliver the part to you, once the order is placed. Thanks, Read More...
Jeff January 09, 2018 for Model Number WT1701CV I had a customer call me about their 1 year and 3 month old washer giving them an iE error code. I knew from previous experience that this wash an inlet valve issue. What I found when I inspected the machine baffled me. I don't understand why it took 1 year and 3 months for the error to show itself is my biggest question. The problem, which was quickly resolved was the hot and cold were hooked up to the washer backwards. The hot water to the cold valve and the cold to the hot. I was told by my customer that the washer hadn't been worked on by anyone else and was installed by her husband when they purchased them. Any reason why that error would take so long to present itself?
1 Answer Jeff, With the colder weather it may be that it took the unit to recognize the error but is kinda strange that it would work for this long without popping the error. Read More...