Dave May 15, 2016 for Model Number RF26XAEBP/XAA I replaced this part 10 months ago. Now it's doing the same thing, frozen water under the trays. I didn't buy this from you folks but does Samsung cover these parts?
1 Answer Hello Dave, I'm sorry but since we are not Samsung, we cannot state their warranty. We can only state our own one year unconditional money back guarantee. Read More...
Brian September 17, 2015 for Model Number RF26XAERS/XAA How do I remove this cover to access the drain for the defrost. The hole is apparently plugged and when the fridge defrosts the water runs inside the fridge. Thanks.
1 Answer Hello Brain. Remove the screws in the middle and across the bottom and then the cover unsnaps from the back wall. It could be frozen in place. If so, you will need to let the fridge thaw out before removing the cover. Read More...