Jud September 15, 2023 for Model Number RS261MDBP The control panel for the ice maker will not allow the selection of cubes to be dispensed. It is stuck on crushed ice. I want it to dispense ice cubes. What is the resolution for this?
1 Answer Jud, this would be caused by a failed dispenser interface DA97-08118N. Unfortunately, the manufacturer has discontinued this part and it is no longer available. Read More...
1 Answer Lisa, This would depend on which part is needed the bucket and auger assembly or the auger motor assembly. For your model, these are the two parts: Auger motor assembly DA97-12540G Bucket & auger assembly DA97-14474C Read More...
Bob May 16, 2020 for Model Number RS25H5000BC/AA-0000 My cube dispenser only dispenses chopped ice and not full cubes.
1 Answer Hello Bob, the auger motor is a one speed, one direction motor with the ice bin auger set for crushed ice in the default position. To dispense cubes, there is a solenoid coil behind the auger motor that when powered moves the arm on the side of the ice bin to open a gate in the front of the ice bin to allow the cubes to miss the crusher. Check these parts to see if they are free to work correctly. Read More...
Thomas H. June 29, 2019 for Model Number RS261MDWP I need a replacement ice bin assembly for my freezer, what part number is it? do you have one in stock? I found one on your website that looked like it would work but when i typed in my model number it said it was not compatible. Thanks for your help.
1 Answer Hello Thomas, the correct ice bucket for the model number you've supplied is part number DA97-08223D. Thanks! Read More...
Mark K January 16, 2018 for Model Number Samsung Model RS261MPWP When the ice maker goes to dump the ice, it doesn't stop from trying to turn and when the end of the ice tray hits the stop, it keeps going and snaps back into position ( loud snap) and then it keeps doing it until it finally stops after a few tries and stays rotated more than 90 degrees from where it is up right.. Then it takes a couple of minutes and it keeps trying to turn and hits those stops and keeps snapping back. Any ideas of what is wrong?
1 Answer Mark, For this issue the most likely cause will be that the tray is just sticking and would recommend a new icemaker for the issue. Read More...
Snappjam October 03, 2015 for Model Number RS263TDWP What is part number and pricing for a replacement ice tray/bucket assembly? How difficult is it to replace the bucket only?
1 Answer Snappjam, The bucket itself is not available as a separate part and you would need to replace the ice bucket assembly which is the entire thing. The part number needed is DA97-08223D. Read More...