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Customer Questions and Answers for Washer Motor by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM12027513
Manufacturer Part Number: 12002353

This genuine OEM part is a washer motor. The washer motor is the main engine that drives the washer tub allowing it to rotate and wash clothes effectively. After continuous use, a washer motor can become inoperable. If the washer is no longer spinning or the power has significantly decreased, it might be a sign that the motor needs to be replaced. To replace the motor, start by unplugging the washer. Once unplugged, move the washer away from the wall to gain access to the back panel. Uninstall the back panel by removing the screws that attach it. After removal, locate the drive motor and proceed to unthread the mounting bolts holding it to the washer. Proceed to pull the old motor out of its place. Make sure to detach the wire harness and any individual wires on the motor. Reinsert the wires into their correct terminals and install the new motor by threading the bolts that secure it. This replacement part is sold individually and is sourced directly from the manufacturer. It is compatible with Whirlpool, Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, Sears, and Kenmore brand washers.

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Questions & Answers

For Whirlpool Washer Motor (Part Number: OEM12027513)

1 Answer

Luis, Unfortunately, the washer motor 12002353 has been discontinued by the manufacturer with no suitable replacement available.

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1 Answer

Daniel, Check to make sure that there is nothing caught in the pump that would cause a drag on the motor and if there is not then this will most likely be a faulty motor.

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1 Answer

George, On the cycles where the unit is not working then you would want to test to make sure that that motor is getting power to it. If it is then the motor would be the issue and if not then the timer would be the issue.

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1 Answer

Michel, The motor would not be the issue with the unit not spinning properly. You will want to check belts to make sure that they are good and check the drain pump to make sure that its pulley is rotating freely. If the unit is not draining properly it can cause this issue.

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David for Model Number LAT9616AAE

Hi, the washer has been making a very loud buzz for about one second when the motor starts but no other problem. Yesterday the buzz lasted several seconds at the spin cycle and the washer stopped dead. There was a mild burning smell. After letting the machine sit for a while it started again and ran a full cycle with just water. After adding clothes to try a normal wash, it again made the long buzzing at the start of the spin cycle and died. Burning smell. I can always spin the motor by hand. Does this sound like a motor issue? Thank you!

1 Answer

David, This issue does sound like the motor on the unit is getting weak and is causing this issue to occur.

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Mike T. for Model Number LAT9606AAE

Hello. After filling the tub with soapy water at the beginning of the cycle, the motor does not start to spin/agitate the tub. About 50% of the time, the motor won't start to spin and drain the tub during the spin cycle. The motor will start and agitate during the rinse cycle, however. The timer knob advances like it's supposed to the whole time. It's like the motor doesn't always get the signal to start and spin when it should. Is this an issue with a switch on the motor, or more likely an issue with the timer?

1 Answer

Mike, You will want to check the lid switch on the unit for intermittent contact. If the lid switch checks ok then the motor would be the most likely cause for the unit to not agitate or spin.

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1 Answer

JT Stinson, The wire harness that comes with the part will have the same color wires on it that the original harness and would connect in the same pattern. Brown to brown, orange to orange, yellow to yellow, red to red, black to black, and white to white.

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1 Answer

Robert, First check the speed control switch, make sure one of the buttons is pressed and locked down in place, then check the switch circuit. Since you've already tried a timer, and you're sure you wired it correctly, you'll need to check the wires to the motor for damage or loose connections. The timer reverses the polarity (direction of electrical current) to the motor to make it reverse directions, if the motor runs in the spin cycle, it should also run in the agitate direction as well.

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