Customer Questions and Answers for Washer Door Latch Assembly by Whirlpool

Cyndie, You will want to check to make sure that the door is not sagging which would be a door hinge issue. Also check the door strike to make sure that it is not damaged.

Hello Billy. Your model number uses WP22003593 for the correct latch assembly.

Leroy, Your particular model and serial number "Neptune" washer doesn't have a "wax motor" Your particular washer has a solenoid and switches. You will need to replace the complete latch assembly WP22004435. The components are not available as individual parts at this time.

Hello Annie. This is normal. There is a balance ring filled with liquid inside the inner basket and it will make that noise. The unit is fine.

Hello Jim! For the model number and serial number provided you will want to order part number WP22003593. Thanks!

Bart, the door latch listed for your model is part number WP22003593. Thanks!

Hello Bart. The difference is the series of the unit. We will need your serial number to know which one your model needs.

Hello Diane, You can normally resolve these issues by replacing the door liner WP22003275, (One of these), and the door hinges WP22002798, (Two of these).

Gillian, I would check for the hinges on the door to be loose and if they are good then the most likely issue will be the latch assembly.

Lynn, The complete latch assembly for the model and serial number you supplied should be WP22003593. Presumably the "bearing" you mentioned is the tub bearing assembly, which will require several parts, WP22002934 front bearing, WP22003441 rear bearing, 12002022 lip seal kit, and WP22002123 Molykote lubricant.