Customer Questions and Answers for Ice Auger (Crusher) by Whirlpool

This replacement ice auger fits inside the freezer ice bin and rotates to move ice to the dispenser and through the crusher, restoring consistent cubed or crushed ice dispensing when the original auger is bent, stripped, or broken.

• Moves ice through the bin to the dispenser chute
• Works with the crusher blades/selector for crushed or cubed dispensing
• Common symptoms: no ice dispensed, motor runs but ice doesn't move, slow or jammed dispensing, grinding noises from the bin
• Replaces a bent, worn, or broken auger spiral that fails to engage or feed ice

• Disconnect power; remove the ice bin from the freezer/door
• Empty the bin; carefully disassemble the crusher blade stack, noting the exact order of blades, spacers, and washers (take reference photos)
• Transfer components onto the new auger and secure the retaining hardware; verify smooth rotation before reinstalling
• Wear cut-resistant gloves—crusher blades and edges are sharp