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Customer Questions and Answers for Control Panel by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18052878
Manufacturer Part Number: WPW10243209

Color: Black

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Questions & Answers

For Whirlpool Control Panel (Part Number: OEM18052878)

Jay for Model Number 665.13749k604

Kenmore dishwasher does not start. No front panel key responds. No LED lights up. I looked at technical info that came with dishwasher. I did "Checking Keypad Operation" procedure and dishwasher responded with turning drain motor for 2 mins. So this ruled out control board (to which 14 pin cable is connected). However when I checked 14 pin ribbon cable for shorts or open, almost all switch contacts tested open with key depression (Keyswitch resistance check table) and "diode test" setting on multimeter. This is unusual to have all switches bad (since at one time it did run Service Diagnostic test and ALL LEDs turned on). Are switch contacts connections directly terminate on ribbon cable or on some electric circuit(s) on keyboard panel? Can keyswitch contacts be tested on this control panel (w10243209) ? Can there be other problem? I have checked all other items (Dishwasher strip ciurcuits for resistance check) and they all are Ok. Thanks in advance for any help you provide.

1 Answer

Jay, You will want to set the meter to Rx20K to test the resistance of the cable on the keypad. Since the control board does check ok then the issue will be the control panel that needs to be replaced.

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1 Answer

Hello John! Unfortunately, the panel would need to be replaced. Sorry about that!

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1 Answer

Steve, With the lights on the control panel not lighting up and the control board being new, the issue would be in the touchpad WPW10243209 which would need to be replaced.

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Mike for Model Number 66513489k902

Kenmore dishwasher. No apparent power to console/keypad. No LEDs light up. Attempted diagnostic cycle, no LEDs light up. Thermal fuse has continuity. Door switches work fine.I disconnected console/keypad from control(circuit board) per troubleshooting sheet/schematic that came with washer. Plugged in dishwasher to power, closed door and drain pump came on for 2 minutes and shut off. According to schematic, this is most likely a faulty console/keypad unit. There are instructions on how to test keyswitch contacts, but this does not apply to a "touch sensitive" interface which I think this console is. I would just like some assurance that the keypad/console is faulty before I order it. Thanks, Mike

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