Customer Questions and Answers for Damper Control Assembly by Whirlpool

Hello Nicole. If you do that, your food in the fresh food will freeze. It sounds like you need to replace the damper WR09X10050 on the unit.

Hello Mike. It sounds like you may have a defrost problem with the unit. Check and see if there is any frost build up on the back wall of the freezer. If so, you will need to test the defrost heater and the defrost thermostat. They should read closed for continuity when cold. You can test this with a multi-meter TJMA-DMT3. I will include a link at the end to assist you how to use the multi-meter if needed. If both parts are good, you will need to replace the defrost timer. Once the problem is repaired, you will need to thaw out the ice on the coils before the unit will operate properly. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Kevin, You will want to check continuity of the defrost heater and defrost thermostat. If they both have continuity then replace the control board WPW10503278.

Jim, Check the baskets for articles hanging over the back or sides, holding the top of the freezer door open,and check that the door panel is sealing against the top flange, actually all the way around the opening. Check the freezer temperature, make sure the temperature is not below 0 dgrs. F. (preferably 3 to 5 dgrs) If the room air is infiltrating into the freezer compartment through a gap, ice accumulates on the evaporator and reduces air flow to the refrigerator compartment. Also check the freezer back wall for a heavy frost or ice build up on the complete panel, this would indicate a defrost issue.

Hello Susanne. That does not sound like the problem for the issue you are describing. It sounds like the drain line in the freezer is clogged and needs to be cleared out. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/refrigerator-freezer-repair/319093-amana-bottom-freezer-ice-build-up-leaking.html

Northern, You're on track. The refrigerator you have does not have a "defrost timer" or "cycle timer". The defrost cycle circuit is a separate circuit in the control board WPW10503278. Based on your post I imagine you may hear a buzzing or chatterrring noise when you open the fridge door and the fridge is in the defrost cycle . Thanks and Good Luck

Hi Terry. Check the freezer temperature to make sure you are not below 0-degrees. Too cold of air will accelerate part life. Is there any door seals not sealing or the door chute flapper not sealing well? Inspect the sides of the door seals and the corners. All of this will allow the outside moisture collect on the damper assy as it is a mid point junction between freezer air and fresh food air. This damper is part # WPW10196393. Please let us know as we can assist further. Thank You.

Joan, The part number you supplied is for the "Auto Damper" not the control board, WPW10503278 . At this point, your first check needs to be the freezer drawer and slides, Make sure the drawer front is properly aligned to the cabinet and seals to the frame all the way around. Check the drawer slides and rails for debris etc. keeping the drawer from closing compltely. and check the evaporator fan (in thee freezer compartment) is circulating the air. Your Technical data sheet is located behind the kickplate grille, in a plastic bag taped to the bottom of the compartment, you'll be able to run all the tests of all the components in the fridge and test for various issues with that information. Good Luck and Thanks

Hello Trentes007. You can test and see if there is power coming to the compressor and see if the compressor is running. If it hums and clicks, the compressor is not running. The issue is not a defrost issue, it's a compressor issue. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

HI Trent. Is your compressor running? Are both evaporator and condenser fan motors running? Is there any frost on the back wall of your freezer? If so then you have an defrost Issue. This is normal with all brands of units. You will need to replace (at least) the defrost thermostat and heater. Thermostat is part # WPW10165425. The defrost heater is part # WP67001794. Let Us know if we can assist you further. Thank you.