Joe November 05, 2019 for Model Number ER2MHKXPL05 The refrigerator part seams fine as far as getting cold but the freezer does not always freeze,meat and ice cubes are frozen but ice cream will melt,if I leave the freezer door open for a bit the freezer fan comes on and it freezes for a day or two then it goes back to melting ice cream. What causes this?
1 Answer Joe, Basically your thermostat controls the temps needed to keep the refrigerator cold. If the fan runs in the freezer and the condenser fan is running and there is not a defrost issue blocking air movement then the thermostat is really all there is. Make sure the return air vents to the freezer are free of ice. WP2204605 Read More...
Walter August 25, 2019 for Model Number PSDF5YGXBFWW freezer and refrigerator too warm. When the refrigerator door is open, light is on and we can hear the evaporator fan on. When i press and hold the button that gets pressed when the fridge door closes, the light goes off and fan stops working. Shouldn't the fan come on with the Fridge door closed?And what can cause it?
1 Answer Hello Walter, the fresh food door switch only turns on the interior light when the door is opened, the freezer door switch WR23X21444 turns the interior light on when open and the evaporator fan when closed. Read More...
Dennis May 25, 2019 for Model Number ER2MHKXPL03 What should the resistance be on the fan motor for this model - WPW10189703 replacement fan
1 Answer Hello Dennis, the manufacturer does not supply a resistance reading table. As long as you have a reading it should be good but the best test would be a voltage test on the red and white wire to ground. If the voltage is present and the fan doesn't come on then you will need to replace it. Hope this helps! Read More...
Pat October 11, 2017 for Model Number 10651103111 Sometimes there is a pool of water on the floor on the refrigerator side.
1 Answer Pat, You will want to check the reservoir to make sure that it is not leaking and make sure that the drain is not clogged in the freezer compartment. Read More...
Ken Murphy September 12, 2017 for Model Number Evaporator Fan Motor #WPW10189703 I had the Evaporator Fan Motor #WPW10189703 replaced for $200.00 it lasted about a month and then died again. Are there other issues that could cause this? I use the frig in my garage and I use an extension cord to reach the outlet. Could that be an issue or something inside?
1 Answer Ken, The unit should not be connected to a extension cord and could cause an issue with the fan but in most cases would not. check for either low or high voltage to the fan. Read More...
Ando August 28, 2017 I changed the Main Control Board of my refrigerator, but now the evaporator fan is turning opposite way it should. what can cause that ?
1 Answer Ando, Unless you have the wrong part, or someone dismantled the evaporator fan motor, that can't happen. The fan is a 115 VAC motor, and will only turn in one direction regardless of polarity. Repost your question with a model number, so we can verify you have the proper parts and check the wiring diagram if needed Read More...
Akbianch July 31, 2016 for Model Number 106.74262400 Fan motor for freezer was just purchased but two power cables are vertical and originals are horizontal.
1 Answer Hello akbianch. You will want to position the fan motor in the same position as the old one was in the bracket. Then plug the wires onto the motor. Read More...
Mark October 15, 2015 What could it be if you just replaced the fan motor and it still doesn't work? The new fan motor still does not spin. Everything is connected correctly.
1 Answer Hello Mark. The control that supplies power to the fan motor may be bad and need to be replaced. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
E. August 31, 2015 for Model Number GR2FHTXTL00 Back panel of freezer is getting frozen from the bottom up, up to the point ice maker stop making ice. Any Suggestions?
1 Answer Hello E. It sounds like you may have a defrost problem with the unit. Check and see if there is any frost build up on the evaporator coils in the freezer. If so, you will need to test the defrost heater and the defrost thermostat. They should read closed for continuity when cold. You can test this with a multi-meter TJMA-DMT3. I will include a link at the end to assist you how to use the multi-meter if needed. If both parts are good, you will need to replace the control board. Once the problem is repaired, you will need to thaw out the ice on the coils before the unit will operate properly. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
William July 03, 2015 for Model Number ET8WTKXK009 Have water pooling in bottom of refrigerator. The freezer and frig seem to be cooling fine but every other week I have to take a towel and dry out the bottom.
1 Answer Hello William. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/refrigerator-freezer-repair/173916-kenmore-top-mount-refrig-h2o-build-up.html Read More...