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Customer Questions and Answers for Grommet & Latch Kit by Whirlpool

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4.89 (64)
By: Whirlpool
Part Number: OEM12793410
Manufacturer Part Number: W10131752

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Questions & Answers

For Whirlpool Grommet & Latch Kit (Part Number: OEM12793410)

1 Answer

Gregorio, Both the grommet for the detergent door latch and the WP99002003 "O" ring for the dispenser are both mounted to the inside of the inner door panel. You nay want to apply a thin coat of sealer on the flat portion of the latch grommet to insure a good water tight seal around the latch.

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Mike. The most likely cause for the units dispenser not opening on its own would be the wax motor. You will want to check to make sure that you check to make sure that there is 120 vac getting to the wax motor when the unit is calling for the dispenser to open. If it gets power then the wax motor is bad and would need to be replaced. The part number for the wax motor is WP902899.

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1 Answer

Jim, The latch and grommet assembly should work for getting the door to latch properly. Also check to make sure that the wax motor is not faulty.

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1 Answer

Hello John. The plastic part does have to come off by removing the two 1/4 inch head screws in order to install the grommet and latch W10131752. Hope this helps!

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Hello Dan. You will need to remove the inner door panel to do this repiar. Once inside, you can see how the old parts are installed. You will need to carefully remove the wax motor to install this part. Hope this helps.

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