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Customer Questions and Answers for Heater Element (208V) by Whirlpool

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By: Whirlpool
Part Number: OEM12785388
Manufacturer Part Number: W10116793

208 Volts

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Questions & Answers

For Whirlpool Heater Element (208V) (Part Number: OEM12785388)

Daniel N for Model Number Model: MEDX655DW

Hi I work at a medical clinic in the city, and we are wanting to hook up a dryer in our basement. The basement has a three phase 208V box that the dryer would be hooked up to - no 240V here at this location. I will have a 240V dryer purchased and installed, I am wondering if I exchange the heating element from 240V to the 208V, if that will increase the efficiency of the dryer hooked up to the 208V power supply? Usually in a commercial setting, a commercial dryer is used - which come made for hookup to 208V. We are a small practice, and do not need an expensive commercial dryer.

1 Answer

Daniel, A 240v dryer will not work on a 3 phase 208 system properly. Even if it is a 208/120 v system the dryer will not operate at a proper temp and would not allow the clothing to dry in a suitable time frame. As for the heater being changed it would not be adequate to do this if the unit has a thermistor in it due to not heating the dryer properly. Also the safety thermostats are rated for certain ranges which would make a difference. You would want to try to locate a dryer that is 208v that will work for your needs.

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1 Answer

Hello Bryan. Unplug the unit and remove the 2 screws at the bottom of the front panel. Pull out on the bottom of the panel and remove it from the unit. Now you can access and replace the heater in the unit.

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1 Answer

Hello Rick. It sounds like the venting system is clogged or kinked. You will need to check the vent and clean it out. Be sure and clean the vent pipe and the dryer air duct assembly. If the air flow is not good, the unit will retain moist air causing the clothes not to dry. Try running the unit with the vent unhooked from the back of the dryer and see if the dryer works properly. Hope this helps.

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1 Answer

Hello Clova. You will need a screwdriver, pliers, and a socket set to remove and replace the heater element W10116793. Hope this helps.

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