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Customer Questions and Answers for Defrost Heater by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18030960
Manufacturer Part Number: WP67002493

The Defrost Heater is an OEM replacement part for Whirlpool refrigerators. It removes accumulated frost and ice from evaporator coils to maintain efficient cooling performance. 

Symptoms of a faulty heater include:

  • Ineffective or failed automatic defrost cycles  
  • Accumulation of excess frost over time
  • Loose or improper placement of coils/connectors

Causes can be wear from repetitive defrost cycles. Environmental factors like humidity fluctuations may also degrade insulation.

This OEM heater is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, and Roper refrigerator models.

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Questions & Answers

For Whirlpool Defrost Heater (Part Number: OEM18030960)

1 Answer

Humberto, When you do step 1 and 2 you need to push the door alarm, then push the freezer temp down keypad, then release the door alarm and wait 3 seconds. It should then go to the PE. If it is going to the F C then you held the door alarm key for too long before pushing the freezer temperature down button.

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Oleksandr for Model Number GX5FHDXVY

Hello, I have forced my fridge into Defrost Mode and measured the Voltage incoming on the connectors towards the heating element ... getting 114 VAC. I have also measured about 27.6 Ohm of resistance on the element it self which sounds about right as well. I have made sure the connectors are OK and there is proper contact between them and the Connectors on the heating element as well but to no avail ... when forcing defrost the element does not heat up whatsoever ... My next step would be to test this elements straight at the power outlet and see if there is anything going on ... from what I understand this is the same voltage as the home AC Outlet ... I am suspecting the element is the issue, but I would like to avoid wasting time on spare element and shipping if I can :) Thank you

1 Answer

Hello Oleksandr, the defrost heater is rated at having about 29 ohms so as per your measurement it is within specs, also you stated there was 114v to the wiring to the defrost heater. The heater can be tested with a test cord plugged into an electrical outlet. In case you have not yet done this next test, test for the 114v to the defrost heater with the heater connected to its wire harness in the freezer so as to put the defrost circuit under load.

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1 Answer

CJC, it is possible that the defrost heater WP67002493 is not operating properly. The defrost heater can be tested for resistance and it should measure between 28 to 30O of resistance.

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1 Answer

Carolyn, There will be a couple of screws that hold the evaporator in place. on the brackets of the upper part of the rear of the freezer. Once you remove the screws you will need to carefully pull the evaporator enough to release the heater. Once the heater is removed you install the new one and carefully push evaporator back into place.

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2 Answers

Hello Chad, The procedure is as follows: DEFROST HEATER CHECKING PROCEDURE Obtain an ohmmeter from your local store. We will be doing RESISTANCE checks. This is the safest way because the refrigerator is unplugged from the power source and avoids the possibility of receiving an electrical shock. Step 1 Set the ohmmeter scale to the lowest ohms setting and ZERO the meter. Step 2 Remove one wire at a time, carefully labeling each wire according to the location or terminal marking on the defrost heater. This procedure should assure that the right wire is reconnected to the right terminal after checking or replacing. Step 3 Touch and hold one ohmmeter probe to one of the terminals. Step 4 Touch the other ohmmeter probe to the other terminal. Step 5 The ohmmeter should show a reading between 10-1,000 ohms on the ohms scale. If not, the defrost heater is bad and needs replacing. Step 6 Reconnect the wires to the proper terminals as previously marked.

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Dan for Model Number amana fridge mod# afd2535fes2

Freezer cold but fridge warm. I disconnected icemaker and coil is frozen. On the icemaker harness there wires going to the icemaker plug and two green wires that come form the plug back around 4 inches. It has a push on connector but i dont know if this fell of of something or just and extra connection for future use. The fridge is roughly 5-6 years old. do you think I should put back together after it thaws and see what happens? dont have an OHMs meter and not electrically savvy. Thanks Dan

1 Answer

Dan, Once you thaw out the coils, you can check to see if theres a loose green wire, green wires are usually ground wires and you may have an extra connector for other components not in your refrigerator. You're going to need a multi meter TJMA-DM1 so you can determine which component(s)in the defrost system has failed. This link will give you an idea of how to use a meter [http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html] and we can and will supply the information you'll need to test the components and diagnose and repair your refrigerator.

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1 Answer

Hello Scott. The heater is good. You will need to cut the wires to test the thermostat. You can use butt splice connectors TJMA02014-1 to put the wires back together. Hope this helps.

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Scott for Model Number ABL2522FES

Bottom mount freezer freezing but the frig is not cooling as frost builds on the evaporator. Manually defrosting allows proper cooling in the frig for about 2 weeks. I tested the evaporator heater and the reading is 27-28. From my research I believe the problem is the defrost system, but I don't know how to test the thermostat and if this unit has a electonic defrost timer or mechanical. I believe these are the three components to check. Still researching. Thank you

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