Customer Questions and Answers for Jenn-Air Grill Rock Plate by Whirlpool

Mandy, There should be a switch for each element. However, to properly research your issue and provide the correct information and part numbers for the machine you are working on, we will need your units complete model number.

Mandy, The grill rocks are for under the grill and should help with the level of the grill coil. Also, there should be a grease jar under the unit that will need to be cleaned.

Hello Chuck, once it is rusty it can not be recoated, they are made from cast iron with a porcelain coating, superficial rust will not affect its function.

Garry, Yes there needs to be two(2) grill grates above the grill element. Apparently, you don't have the grates, you'll need the WP5701M122-60/ WP5701M122-60 Grate Kit, but they are no longer available from the manufacturer. You may want to contact local parts dealers, one of them might still have it in stock. Enter your part number in a search engine, a smaller company might have it. Try eBay, Amazon, or similar sites. Search by using the manufacturer's part number. Try a used appliance store, sometimes they have the same model or usable part for your machine. Good Luck and Thanks,

Jack, the rock plate is a heavy, flat surface designed to accept the heat and produce a "smoke" effect when used on the downdraft cooktop, but as a bacon press, you'd need to develop a handle of some sort or use the support rods as handles? Good Luck,

Jack, it would be likely that the discontinued rock plate 74011338 was made from a cast metal and coated with a heat resistant coating.

Anita, Yes, you can use the rock plates for your model and you would want to remove them before using the griddle.

Jessica, No, if used correctly there will be very little to no adverse effect on the grill bay element. Just make sure the support wires on the rock plate are supporting the grill element and all should be OK. Thanks,

Joe, unfortunately, the model number provided is for the cartridge of your appliance. If the model number of your appliance could be provided, it will ensure the most accurate information can be presented. However, it is most likely that these will work with your grill cartridge.

Jane, There is nothing there to burn unless some grease or food has built up, on the rocks.