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Customer Questions and Answers for Kit Dual Water Valve by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM12029904
Manufacturer Part Number: 12001414

Questions & Answers

For Whirlpool Kit Dual Water Valve (Part Number: OEM12029904)

Navin Engineer for Model Number JRSD2490TB

I just boight part no. 12001414. it is dual water valve. i connected it as per your instructions. the problem is there was no electrical connection diagram with instructions!! i had problem with only ice maker. and had no problem with chilled water. after installing the part now icemaker is functioning nicely but now i dont get chilled water. when i press for chilled water, i can hear water coming into ice maker compartment and all water goes everywhere in ice maker compartment. can anyone help?

1 Answer

Navin, First thing, Make sure you have made the proper water tube and wire connections at the "new" valve. The smaller water tube(1/4 in) to the icemaker should be attached to the "green" solenoid outlet, and the tan colored wire and a white(common) wire should be attached to the terminals. The larger tube(5/16 in.) should be attached to the orange colored solenoid outlet and the blak wire and a white (common) wire attached to the terminals. If all's OK, you will need to check for a minimum 20 psi (constant) pressure at the fill valve connection from the water supply line.( The higher the pressure, the better ). If alls OK, suspect a faulty "new" water valve assembly.

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1 Answer

Hi Mark. Make sure the ice maker fill tube is properly placed in the ice maker fill cup. It places into the fill cup half way (50%). If it is under the ice maker or jammed in the incoming end, it will create a leak. When you pushed the unit back, did it inadvertently kink creating the water valve part # 12001414 to stay partially open and seep water continuously into the ice maker ? If the ice maker will not shut off then it needs replaced part # D7824706Q. The ice maker tells the water valve , hey I need 6-7 seconds of water from the valve. Pre-set the volt meter on the water valve terminals tight. Advance the ice maker for a forced fill. Are you getting 120 vac to the water valve ? Is it staying on too long ? I would use the digital capacitor Tester / Volt/ohm meter part # MA-DM1 . Thank You.

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