Scott December 08, 2017 for Model Number MDB4651AWB3 Hello, Lights come on on the display pad but when push start nothing happens, opened up door panel and discovered that the door handle is broke so to see if that was the problem tried to start washer but still would not start. does the door need to be sealed tight ? I also have checked the two contact switches in latch and they are good so then is the problem also in the control board ?
1 Answer Scott, You will want to gain access to the tech sheet behind the toe panel of the unit and do a continuity test on the membrane switch for the dishwasher. If the control panel test ok for continuity then the issue will be a faulty control board. Read More...
Lowell November 10, 2017 for Model Number JDB4000AWS The video shows the black wire on the left and white wire on the right. What happens if they are switched. When I took mine out to replace it I believe the black wire was on the right and white on the left. Could that have been since the dishwasher worked fine?
1 Answer Hello Lowell. That would not affect the operation of the unit. Should work fine. Thank you. Read More...
Dory October 26, 2017 for Model Number maytag What is the tool I need to remove the screws in the front panel to replace the door latch.
1 Answer Dory, If the screw looks like a star then this would be either a number 15 or #20 Torx screw. Read More...
Barry October 20, 2017 for Model Number MDB6701AWQ3 I went to your site and attempted to order a door latch assembly with handle for my dishwasher. When I entered the model number it directed me to the diagram where I could select the part I needed for my repair. I selected the part I needed (part number AP6018386). The caption indicated that this was for the body and switches only. It also indicated that “If the complete handle assembly is not listed for your model you can order WPW10130695 for black, WPW10130695 for white, or WPW10130695 for bisque”. I clicked on the part number for bisque (although the part number was the same for black, white and bisque) and was brought to the screen for the door latch assembly with a black handle. When I entered my model number in your Appliance Compatibility Tool, MDB6701AWQ3, I get a response “Sorry This part is not compatible. See parts for model DB6701AWQ3" I don’t mind a black handle if the bisque handle is no longer available, but I don’t want to proceed with the order if the latch assembly won’t work, as indicated in your Appliance Compatibility Tool.
1 Answer Hello Barry, We must once again apologize for our compatibility tool. When there is a part cross by the manufacturer, our compatibility tool does not recognize it and automatically says the part is not compatible. WPW10130695 is the part recommended by the manufacturer for the model number provided. This part will work and please accept our apologies for the confusion caused by our "tool". Read More...
Norm August 19, 2017 for Model Number MDB6601AWS What is the correct part # for the door latch. (I assume door latch assembly). The plastic handle broke off and I am unable to open dishwasher door. Just want to be sure I am ordering the correct latch. Thank you for your help.
Pat August 05, 2017 I replaced door latch on Model MDB6600AWW. Now it is making a lot of noise. I would like to get a wiring diagram with color codes. The machine works but now it is making a mechanical noise. Could I have switched the 2 plugs?
1 Answer Pat, The switches should be wired with both white on one switch and both black on the other switch. It is not likely the door switch would cause the mechanical noise. You will want to check to make sure that there is nothing in the pump assembly that would cause this issue. Read More...
1 Answer Hello Nik, unfortunately the manufacturer has discontinued the white handle for this type of unit and is only offering the black handle part number WPW10130695 as a replacement. Read More...
1 Answer Hello Adam. Most of the time you should be able to use a T20 to unscrew the control panel. Thanks! Read More...
Norman W June 23, 2017 for Model Number MDBH975AWB My dishwasher won't start. Some lights come on but machine will not start. I tried replacing the control panel (6-920233). Then the door latch assembly (WPW10130695)b. Still nothing. Today I replaced the control board (AP4009230. It will not start! What do I try next?
1 Answer Norman, You will want to check to see if there is power getting to the water valve. If there is but the unit will not fill then the valve will be the issue. This sounds like it would some kind of wiring failure and will need to check the wiring in the unit. Read More...
Farrell May 10, 2017 for Model Number MDB8600AWB I have bought a new door latch assembly, I put it in the dishwasher, now I have no power. Any ideas thank you
1 Answer Farrell, You will want to check power at the power supply and check to make sure that all connections at the control board are seated good with no damaged or loose wires. Read More...