Customer Questions and Answers for Lip Seal Kit by Whirlpool

Hello Adrian the lip seal kit12002022 seals the rear spin bearings from water in the tub.

Hello George, this is a 40 series washer, as such it uses the later the spinner support design which uses the Revised Lip Seal from the kit, the kit has both early and later revised lip seal parts. If the shaft seems larger then it should be check if the original steel washer is still on the shaft, it can seize to the shaft and appear to be part of the shaft.

Scott, the grease needed would be the molykote grease WP22002123. The lip seal kit 12002022 should contain a small tube of molykote grease.

Hello, you would want to replace the bearings as well but we will need the serial number of the unit to offer the correct replacement. Please call or chat us for further help with this search, thanks!

Brian, concerning your front load washer, most washers collect lint, it is a issue because all clothes release lint to some degree. The door bellows area seams to be a common area for all front load washers to collect lint, socks, items left in pockets. part of having this type of washer is doing some routine maintenance. The hole at the bottom of the door seal is a drain that is supposed to drain any excess water back into the outer tub.

Hoby, The grease for a neptune washer would be the molykote grease and will be part number WP22002123..

Hello Naomi. If you can stop the water from entering the machine by turning off the timer or unplugging the unit, you will need to look for a bad pressure hose or replace the pressure switch WP22003728. If the only way to shut off the water is at the shut off for the water hoses, you will need to replace the water valve WP22003834 in the unit.

Gary, To get the bearing for this unit you will need to get the rear outer tub which is part number 22004465.

Hello Scot. Use the instruction sheet sent with the kit to see the order it goes onto the unit. You will need to check the bearings if the seal was damaged that bad. Also, the video does include all parts in the kit listed but you need to use the instruction sheet to be model specific.

Hello Max, This is called the balance ring. It is filled with a saline solution so when the load is out of balance, the liquid with shift to the other side and even out the load so it can spin. This is normal as per the engineers' design.