Customer Questions and Answers for Motor-Pump (Drain Pump Assembly) by Whirlpool

This motor-pump assembly replaces the washer's combined motor and pump to move water out during drain and spin cycles, restoring proper draining and helping reduce drain-related noise and standing water in the tub. What it does:

• Pumps water out of the tub during drain and spin cycles.
• Drives the impeller that clears water through the drain hose and pump housing.
• Common symptoms: washer won't drain, water remains after cycle, loud humming/grinding or vibrating during drain, or intermittent drain failures.
• Stops or limits water flow caused by pump failure or seized impeller.

• Always disconnect power and turn off water supply before beginning service.
• Follow the appliance's service manual and wiring diagram for safe removal and reconnection of electrical and plumbing connections.
• Inspect hoses, clamps, seals and mounting gaskets when replacing the pump; replace any damaged parts to prevent leaks.