Aaron July 31, 2017 for Model Number ST14CKXSQ00 Fridge compressor turns on and runs, the defrost feature works (I checked to make sure there is no ice build up on the evap), condenser coils are clean, and the condenser fan runs. If it's not the start rely I'm out of ideas. Thanks in advance.
1 Answer Hello Aaron. You have sealed system failure and will need an HVAC tech to come out and repair the unit. Thank you. Read More...
Sue February 24, 2016 for Model Number ET8MHKXMQ03 My refrigerator consistently runs 8 minutes on and 24 minutes off, 24 hours a day 7 days a week. Is this normal? I've already had the thermostat replaced 3 times. The refrigerator was purchased in 2006. Can a refrigerator be controlled via WiFi ?
1 Answer Sue, That's a bit too consistent, depending on contents and door openings during the day the time should fluctuate a bit more erratically or inconsistently. You may want to check and make sure you have the proper voltage at the outlet (108 VAC minimum, and 132 VAC maximum). It actually sounds like the defrost timer is cycling the compressor off and on, but that doesn't make a lot of sense at this point. The timer is designed to cycle into a defrost cycle every eight(8) hours of compressor run time, that usually takes 20 to 24 hours to accumulate the time, then the timer turns the defrost heater on and the cycle ends in approximately 25-30 minutes. You may want to lower the control panel and check the wiring to the defrost timer to make sure there aren't any crossed or touching wires or replace the defrost timer W10822278. Presumably you've already checked and made sure both doors are closing and sealing properly. Read More...
Marc June 09, 2015 for Model Number ER2CHMXPLO4 Hello! I have a whirlpool model refrigerator with cooling problems. After further inspection the compressor is starting intermittently. Sometimes it clicks but will not turn on. Other times it will. I suspect the start relay. I took off the old relay and shook it and it rattles. I ordered and received a replacement, but that rattles as well. Could they both be defective? Everything I've read tells me that the relay should not rattle when shaken. Thank you.
1 Answer Hello Marc. It does not sound like the starter is bad. It sounds like the compressor W10823815 is bad and will need to be replaced on the unit. Read More...
Mark E. July 10, 2014 for Model Number W4TXNWFWQ00 I have a Whirlpool (Model W4TXNWFWQ00) Refrigerator that will not cool. My mother in law previously had it and it was working fine until she got a new refrigerator a week ago. She gave the refrigerator to us and when we got it installed at the house, it doesn't sound like the compressor is turning on. When I plug it up, the light turns on inside the refrigerator and I can feel air blowing in the freezer, but it's not cold. I let it run for several hours and nothing got cold. I believe, from reading on here that the Start Relay (2258450) is the culprit. If so, do you any instructions on here for replacing this part? Thanks
1 Answer Hello Mark, I could not locate anything that shows the relays' replacement but if you unplug the unit, remove the side cover from the compressor, pull the old one from the prongs , move the wiring from the old part to the new part and plug it back into the compressor, re-establish power supply to the refrigerator, the unit should operate fine. If this part is the issue, this will correct the issue. I would check for power to the overload, (the small component on the side of the compressor), and make sure the overload is not open before ordering parts. Read More...
Ken June 12, 2014 Refrigerator (Kenmore 10673832301) light, compressor fan, on/off switch all functioning, no clicking noise when it is plugged back in. No cooling at all in fridge or freezer. From looking at the questions/answers, this Start Relay looks like the most likely point of failure. Agree or is there another likely culprit?
1 Answer Hello Ken. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/refrigerator-freezer-repair/193358-freezer-fridge-not-cooling.html Read More...
Bobby December 09, 2013 for Model Number et8wtkxkb09 Which wire goes to the overload on the compressor?
Adam M. November 29, 2012 Hi, I was wondering if you had any basic diagrams or pictures in addition to the parts diagram on the ordering page. I have the part in front of me, along with the old assembly, and there doesn't look to be any way this can be the right fit, though I've cross checked the same part number on the bag as well as the refrigerator's service manual. Thanks!
1 Answer Hello Adam, If you could please re-post with your model number so we can pull the wiring diagram, we can then tell you exactly how to wire the start relay for proper operation to resume. Read More...
Paul May 03, 2012 for Model Number Whirlpool Mark I Side by Side ED25TEXHWOO(?) I will be ordering this (or a similar) relay from you once I get the proper part number off my defective one. Since it appears that to start the compressor it uses 120v on the "S" terminal then switches to a lower(?) voltage. Can I just wire directly from the overload to the "S" terminal and run the fridge for a few hours a day to keep things cold until the part comes in? Thanx - Paul
1 Answer Hello Paul. No, it is not recommended to just the relay overload due to a possible fire hazard or you may damage other components. It is best to wait on the new start device WP2258450 to come to you and repair the unit. Read More...
Bob April 20, 2012 for Model Number 10673832302 Had power outage, change relay and compressor still will not start.
1 Answer Hi Bob. I would use the digital capacitor Tester / Volt/ohm meter part # MA-DM1 to assist you in repair. Ohm the original relay. You should get 4-6 ohms cold. It should not rattle as the inner disk is defective part # WP2258450. There are 3-terminal post on the compressor. There is "c-common, "r- run, and 's- start and the green ground screw post on the compressor chassis. Set the meter scale on the R x 1 setting. Ohm out between each terminal and ground. If any of the 3- reads 0-ohms then the winding is shorted and the compressor needs replaced. We will need the unit model # to get you the compressor part # . Between the c and s terminals you should read between approx 6-8ohms. Between c an r it should read between 4-6 ohms. Record and add both readings. Then read between the r and s terminals , it should add to what the first reading is. Plus or minus 10 %. Any further constitutes a bad compressor. The compressor should read 120 vac incoming to it . Thank You. Read More...
James January 21, 2012 for Model Number ET8CHMXKQ04 Is this what would normally go out if fridge stopped working after power outage?
1 Answer Hello James. Yes, if there is power to the compressor, and the compressor does not start, then the start device WP2258450 is bad and will need to be replaced. Hope this helps. Read More...