William W December 05, 2017 for Model Number 1CWTW4740YQ0 The plastic ring on top of the drum cracked and a piece broke off near the water inlet on the back end of the drum. The washer became unbalanced and now it won't wash without becoming unbalanced when it hits the spin cycle it immediately goe wobbly and I have to shut it off. Could the plastic ring being broken cause the washer to become unbalanced?
1 Answer William, This tub ring breaking can indeed cause the tub to get out of balance and wobble. You would want to replace the ring. Read More...
Brian December 24, 2014 for Model Number MVWC300XW1 When taking washer apart for cleaning, I notice the sealed drum ring is about half full of water. Is this normal? I don't see any cracks or damage at all. Note, this is the ring on top of the drum, not the tub ring. How do I empty the water if it isn't supposed to be in there?
1 Answer Brian, This is normal for there to be water in the tub top. This is for balancing purposes and you will want to make sure that you do not try to empty it. Read More...