Customer Questions and Answers for Turntable Drive Shaft by Whirlpool

This turntable drive shaft connects the turntable motor to the coupler and glass tray so the microwave can rotate food for even heating. Replacing a worn or damaged shaft restores smooth, reliable turntable rotation.

• Transfers motor torque to the coupler and tray to spin the turntable
• Helps ensure even cooking and reheating performance
• Common symptoms: turntable not turning, intermittent or jerky rotation, tray wobbling or uneven heating, grinding/clicking from under the tray

• Unplug the appliance before service; microwave components can retain dangerous voltage
• Remove the glass tray and support, then access the shaft from inside the cavity
• Inspect the coupler and motor for wear; replace related parts if damaged
• Align the shaft properly to avoid stripping or noise on startup