Customer Questions and Answers for Heater/Probe Shield by Whirlpool

This replacement shield fits over the heater/probe area to provide a protective barrier. It helps prevent direct contact and excessive radiant heat exposure, protecting nearby components and supporting accurate temperature sensing for consistent operation. What it does:

• Shields the heating element and adjacent temperature probe/sensor area
• Helps prevent heat damage to nearby plastics, wiring, and components
• Reduces the chance of items contacting or striking the heater/probe
• Common signs it's needed: cracked, warped, or missing shield; discoloration; rattling or an exposed probe/heater area

• 1 shield

• Disconnect power and allow all heated parts to cool before servicing
• Access the heater/probe area and note the original shield orientation
• Seat the shield fully; secure with existing clips/fasteners if applicable
• Verify clearances around the heating element before restoring power