Patrick September 09, 2023 for Model Number KDTM354DSS5 I am having trouble with my KitchenAid KTDM354DSS5. My control panel has power and appears to work fine, but the dishwasher does not do anything when running a wash cycle or running tests. When running diagnostics, I receive the following codes in this order: 8-2, 6-4, 9-1, and 6-1. I do hear clicks on the control board when the diagnostics are running and when running a dishwasher cycle (though the rest of the dishwasher is silently not working). I have hooked up power directly to the main pump, drain pump, and diverter motor and they all work fine. I've tested continuity on the float switch and it works well and behaves as expected when I lift the float. I've replaced the water inlet valve which did not correct the issue. The control board appears fine with only some black burn marks in and around P4-2. The F9 fuse passes a continuity check, however, I don't have an ohm meter. The water line and drains do not show any signs of blockage. Before it stopped working, it seemed to be sitting idle a lot when the display said "Washing", which makes me wonder if the problem has been slowly evolving. Any idea? Your assistance is greatly appreciated. Thanks!
1 Answer Patrick, Based on the overall description of the issue, it sounds as if you have a control issue. Using your tech sheet packaged with the machine and a multimeter check for power out to the various components when they should be running. Read More...
Longbchbill June 13, 2023 for Model Number KDTM504EPA1 Dishwasher leaked- replaced diverter, sump, gasket, control board. Runs ProWash and Reg wash OK ( end of cycle light comes on). Shuts off prior to dry when on ProWash/ Reg Wash AND Sani Rinse or High Temp . ( Thats why the board was replaced- no change). Heating element works OK when NOT on Sani Rinse or High temp. Think its a high temp thermostat or thermister problem? 4 techs
1 Answer Hello Longbchbillm, this may be due to the OWI (Optical Wash Indicator sensor) being faulty or a problem with the wire harness going to it, WPW10705575. Read More...
Paul April 19, 2023 for Model Number Whirlpool WDT750SAHZ0 2019 dishwasher. No lights on. Cycled breaker to reset, did not help. Can you recommend additional troubleshooting or part to replace? Thanks, Paul
1 Answer Paul, Ensure that there is 120 vac getting to the control board and if there is then the control board will be the most likely cause for this issue. Read More...
Brian Mcafee March 06, 2023 for Model Number KDFE104 DWH-2 The high limit thermostat WPW10195091 tests closed with ohm meter is this normal. That is at room temperature
1 Answer Brian, The high-limit thermostat will show closed for continuity at room temp and once the temperature rises to a certain point it would open. Read More...
John January 13, 2023 for Model Number KDTE204DSS0 I measured the thermistor part number AP6016742 in circuit an measured zero ohms. Is that correct for a good thermostat?
1 Answer John, This is a thermostat that acts as a switch. This means it should have continuity when good. Zero ohms would be a good reading for continuity. This shows the circuit is closed. Read More...
Neil October 14, 2022 for Model Number kude20fbss0 Heater turns on during drying cycle then never shuts off unless manually shut off by opening the door. possibly the high temp thermostat?
1 Answer Neil, with the power supply unplugged, the heater W10703867 and sensor WPW10705575 would need to be tested from the control W10866118. The sensor would be tested for 46K Ohms to 62K Ohms at room temperature from the yellow wires at the connector P12 pin 1 to pin 3. If the sensor fails, it would need to be replaced. If it tests good, the heater would be tested using the blue wires with white stripes located on the right side of the control. The wires would need to be tested for continuity to the metal frame. If there is continuity, a wire or the heater has grounded out and it would need to be identified which one is the cause by testing the heater directly for continuity to ground. If the heater has continuity, it would need to be replaced. If there was not continuity from the wires at the control, the heater would need to be tested for resistance and it should measure around 24 Ohms. If it does not measure within 4 Ohms difference, the heater would be the likely cause of failure. If it does measure within range, the control would be the likely cause of failure. Read More...
David May 13, 2022 for Model Number KDTE104ESS1 Dishwasher stops mid cycle and the power appears to be off. But in an hour or so the power comes back on and you can restart the cycle. it will cut off again. Is there a thermal switch or something similar that would cause this issue? Anything else that should be replaced at the same time?
1 Answer David, There is not a thermal switch and this would most likely be an issue with the control board. It would be recommended to check the junction box where the supply wire comes in and see if it has a good connection. Read More...
Brent April 13, 2022 for Model Number 665.14749N512 I have replaced the heating element, the turbidity sensor, and the high limit thermostat. The dishwasher works only on regular heat setting. High heat setting does not clean the dishes. The high limit thermostat opens at 250 degrees. I am not sure if thats too soon. Thank You
1 Answer Brent, as the parts within the heating circuit have already been replaced, it sounds like the main control W10875437 is allowing the element to overheat. The main control causing the element to overheat will trip the hi-limit thermostat which will need to cool down to 205°F, thereby affecting the cleaning of the dishes. Read More...
Rohan January 27, 2022 for Model Number KUDE48FXBL5 My dishwasher isn’t heating the water or drying the dishes. I replaced the heating element about a year ago. It measures about 16ohms. I’m not sure what the thermostat is supposed to read but I pulled it and checked the ohms. It measured open. Not sure what else to try. The dishwasher goes through the cycles without a problem. Any suggestion would be appreciated.
1 Answer Rohan, If the thermostat read open then this will be the cause of the unit not heating. Read More...
John February 19, 2021 for Model Number KDTE104EWH0 Dishwasher in normal wash mode fills with water sits there for a short time makes some clicks and sometimes sounds like it is draining and hangs. Lights say washing, but nothing is really happening and will sit there all day. In express wash the system works correctly and goes through all cycles. Washer is steamy at end of wash cycle. Running diagnostics does NOT return any error codes. I have cut power to reset, run diags again and still not codes are reported after it goes through all the test cycles. Any idea?
1 Answer John, You will want to check to see if there is 120 Vac going to the wash motor at the time that it is supposed to be running but not. If there is not 120 Vac then the issue will be with the main control board. Read More...