Minnie March 06, 2019 for Model Number NTW5100TQ2 I only need the plastic screen filters and not the entire valve. Is this something you carry? I could not find it when searching parts for this model.
1 Answer Minnie, The filters are not available as a separate part and would have to get the valve. Read More...
1 Answer Hello Ricky. It sounds like the unit is siphoning out the water in the unit. Check and make sure there is only 6" of drain hose in the drain pipe. Also, make sure the drain pipe is 36" off the floor in height. You will need to check and make sure the drain hose has an air gap going into the drain pipe. If it is air tight, it will siphon. Read More...
Christine B December 10, 2014 for Model Number RTW4100WQ0 Wash water is cold, will not bring in warm water.
1 Answer Hello Christine. Check and make sure the screen for the hot water is not clogged. If not, and there is power to the hot valve, you will need to order and replace the water valve on the unit. Read More...
Joanie April 14, 2014 My washer will wash and spin, when it goes to rinse cycle, nothing happens,, No cold water will go in machine. What is wrong?
1 Answer Hello Joanie. You need to check and see if there is power to the cold valve and make sure the screens are not clogged. If power is there and the screens are clear, replace the water valve. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Mike July 27, 2013 for Model Number ntw5100tq2 I am trying to find a siphon valve for this model. the washer will run on the hot modes then cut off when it comes to cold mode.
1 Answer Mike, You will want to pull the hose off the cold water side and check to make sure that the water valve is not clogged with dirt or debris. If it is then clean out the obstruction and test the cold water fill. If it still does not fill then replace the water valve. Read More...
James June 20, 2013 Washer would fill up ok but when rinsing it would only fill to small load. I replaced valve W10140918 but did not correct water levels in rinse cycle.
1 Answer Hello James. Look and see if your model number has 2 pressure switches on it. If so, this is normal operation and there is nothing you can do to correct the issue. Read More...
John December 10, 2011 for Model Number w10140918 Power is to the washing machine and turn it to fill and no water, the machine spins.
1 Answer Hello John. We will need your model number to help you with this. Thanks. http://www.appliancepartspros.com/modelnumber_locator.aspx Read More...
Pam September 30, 2011 for Model Number rtw4100wq0 The cold water want cut off at end of filling and rinsing.
1 Answer Hello Pam. If you unplug the machine and the water continues to come in, you will need to replace the water valve WPW10140918. If you can disconnect the power and stop the water, you may have a bad pressure switch W10339251. Hope this helps. Read More...