Customer Questions and Answers for Water Inlet Valve Assembly by Whirlpool

Hello JG. Yes, based on the information you provided, the valve is bad and will need to be replaced on the unit.

Sarah, Here are step by step instructions as well. 1. Unplug washer or disconnect power. (also disconnect the fill hoses) 2. Slide a putty knife under the right or left corner of the control panel. Lift the corner of the panel and push back on the knife blade to release the clip. Repeat the procedure for the other clip. 3. Rotate the control panel and position it back out of the way. 4.Lift the locking tab, and disconnect the main harness from the lid switch connector. 5.Remove the 5/16? hex-head screw from the green ground wire on the lid switch. Lift the washer lid so it is straight up. Release the locking tab and pull the lid switch up and out of the cabinet top opening. 6. Use a screwdriver and unclip the left and right cabinet spring clips from the cabinet top. 7. Rotate the cabinet up in the back and slide forward so you can access the top of the tub, and set the cabinet aside." You now have access to the fill valve assembly Use a flat blade screw driver and remove the plastic mounting pin, and disconnect the tabs in the assembly from the slots in the cabinet back, disconnect the wires and reverse the procedure to install the new valve assembly.

CS Murphy, Here is a link for instructions on how to change out a water valve on a whirlpool washer. There will be differences between yours and this model but disassembly will be the same. http://fast.wistia.net/embed/iframe/lc5tdftagg?controlsVisibleOnLoad=true&plugin%5Bsocialbar-v1%5D%5Bbuttons%5D=email-twitter-googlePlus-facebook&version=v1&videoHeight=237&videoWidth=422&volumeControl=true&autoPlay=true

Hello Richard. Make sure the hoses are on the right valve. If so, and there is power to the hot valve but no hot water, replace the valve. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello Lisa. We will need your model number to help you with this. Please post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx

Hello Joe. Check the drive block and see if it is stripped out. If not, then you will need to check the clutch and see if it is bad on the unit.

Joe, Unfortunately there is not a aftermarket fail safe for the unit..

Bobcat, This unit incorporates a thermistor which will adjust the temperature range to where it needs to be at for the water temperature selected. You could try a split feed but it may not work.

Hello John. If the unit will not spin and drain, check the lid switch. If it does spin and drain, and then does not fill in rinse, just hums, you have a bad water valve WPW10144820 on the unit. The rinse is cold water, and the valve has failed.

Hello Jeff. Make sure the water coming to the unit isd working properly. If so, order and replace the water valve on the unit.