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Jenn-Air Refrigerator runs constantly: Common Causes & How to Fix

1 Jenn-Air Refrigerator Defrost Thermostat

Common Solution
Repair Instructions:

A faulty defrost thermostat can cause continuous Jenn-Air refrigerator operation. The thermostat activates the defrost heater to periodically melt frost on the evaporator coils. If the thermostat cannot accurately sense coil temperature, the heater may not turn on for defrosting. This allows frost to accumulate, blocking airflow and cooling. The thermostat should be checked for continuity at low temperatures, indicating it is closing the circuit to trigger the heater. No continuity means the thermostat is not signaling defrost mode as needed. Replacing a defective thermostat restores proper automatic defrost functionality to prevent frost buildup so cooling can occur without the Jenn-Air refrigerator running continuously.

How to Replace Jenn-Air Refrigerator Defrost Thermostat

  1. Preparation:

    • Unplug the Jenn-Air refrigerator from the power source to ensure safety.
    • Empty the contents of the freezer and remove any shelves or compartments obstructing access to the back panel.
  2. Locate the Defrost Thermostat:

    • Consult the user manual or search online for the specific location of the defrost thermostat in your Jenn-Air refrigerator model.
    • Typically, it is positioned near the evaporator coils at the back of the freezer compartment.
  3. Remove the Panel Cover:

    • Using a screwdriver, carefully unscrew the panel cover that shields the thermostat and other components.
    • Keep track of the screws and store them in a secure place to avoid misplacement.
  4. Disconnect Wires and Remove the Defrost Thermostat:

    • Identify the wires attached to the defrost thermostat.
    • Gently detach the wires by either sliding off the connectors or using a pair of pliers, depending on the connection type.
    • Remove the defrost thermostat from its housing by carefully pulling it out.
  5. Install the New Defrost Thermostat:

    • Place the new defrost thermostat into the housing, ensuring a secure fit.
    • Reconnect the wires to the corresponding terminals by firmly pressing them into place.
  6. Replace the Panel Cover:

    • Reattach the panel cover by aligning it with the designated slots and carefully tightening the screws.
    • Verify that the cover is secure and properly sealed to prevent any potential issues.
  7. Restore Power and Test:

    • Plug the Jenn-Air refrigerator back into the power source.
    • Set the thermostat to the appropriate temperature setting and monitor the freezer's performance over the next few hours.
    • Ensure that the defrost cycle is functioning correctly and that the thermostat is regulating the temperature as intended.
  8. Clean Up:

    • Dispose of any packaging from the new thermostat and return the freezer's contents to their original places.
    • Wipe down the area to remove any dust or debris that may have accumulated during the replacement process.
  9. Final Check:

    • Double-check all connections and ensure that the panel cover is securely fastened.
    • Confirm that the Jenn-Air refrigerator is operating smoothly and that the defrost thermostat replacement has resolved any previous issues.

Always consult the specific user manual for your Jenn-Air refrigerator model and consider seeking professional assistance if you are uncertain about the replacement process.

View Jenn-Air Refrigerator Defrost Thermostat parts

2 Jenn-Air Refrigerator Compressor

Common Solution
Repair Instructions:

The compressor circulates refrigerant to cool the Jenn-Air refrigerator. If the fan motors and thermistor are working properly but the compressor runs continuously, the compressor itself may be inefficient. This is an uncommon issue. The fans and thermistor ruling out air flow and temperature reading faults point to potential compressor failure. An inefficient compressor has to operate excessively to attempt cooling. When other components are verified functional, the compressor should be inspected. Only an EPA certified technician can legally replace a faulty Jenn-Air refrigerator compressor due to regulated refrigerants

How to Replace Jenn-Air Refrigerator Compressor

  1. Safety Precautions:

    • Unplug the Jenn-Air refrigerator from the power source to prevent any electrical accidents during the replacement process.
    • Empty the contents of the Jenn-Air refrigerator and remove any shelves or items that may obstruct access to the compressor.
  2. Locate the Compressor:

    • Refer to the user manual or search online to identify the exact location of the compressor in your Jenn-Air refrigerator model.
    • Typically, the compressor can be found at the back of the Jenn-Air refrigerator, near the bottom.
  3. Disconnect the Jenn-Air Refrigerator:

    • Shut off the water supply and disconnect the Jenn-Air refrigerator from the water line if it is connected to a water dispenser or ice maker.
    • Disconnect any other attached components to the compressor, such as the condenser fan or the start relay.
  4. Release Refrigerant:

    • If the Jenn-Air refrigerator is older, it might use R-134a or R-12 refrigerant. In this case, it is essential to contact a professional to properly remove the refrigerant before proceeding with the replacement.
  5. Remove the Old Compressor:

    • Use a wrench to loosen the bolts securing the compressor to the Jenn-Air refrigerator.
    • Carefully detach the compressor from the Jenn-Air refrigerator, ensuring no damage occurs to the surrounding components.
  6. Install the New Compressor:

    • Position the new compressor in place and secure it by tightening the bolts with a wrench.
    • Reconnect any additional components that were detached during the removal process.
  7. Recharge Refrigerant:

    • If the refrigerant was released, it's crucial to have a professional refill the system with the appropriate amount of refrigerant according to the manufacturer's specifications.
  8. Reconnect the Jenn-Air Refrigerator:

    • Reconnect the Jenn-Air refrigerator to the power source and, if applicable, reconnect the water supply.
    • Ensure all connections are secure and properly fastened.
  9. Test the Jenn-Air Refrigerator:

    • Power on the Jenn-Air refrigerator and monitor its performance over the next few hours.
    • Check for any unusual noises or leaks that might indicate a problem with the installation.
  10. Final Check:

    • Double-check all connections and ensure the compressor is functioning correctly.
    • Verify that the Jenn-Air refrigerator is cooling as expected and that the replacement has resolved any previous issues.

 

View Jenn-Air Refrigerator Compressor parts

3 Jenn-Air Refrigerator Defrost Heater Assembly

Common Solution
Repair Instructions:

The defrost heater melts frost off the evaporator coils periodically. A faulty defrost heater allows frost to continually build up on the coils. This makes the Jenn-Air refrigerator work harder and run constantly to maintain cooling. Use a multimeter to check the defrost heater for electrical continuity. No continuity indicates a bad heater needing replacement. Proper operation will exhibit conductivity through the closed heater circuit. No continuity means the heater cannot heat to defrost the coils.

How to Replace Jenn-Air Refrigerator Defrost Heater Assembly

  1. Unplug the Jenn-Air refrigerator and allow interior temperatures to stabilize before servicing.

  2. Open the freezer door and locate the heater assembly behind the rear wall or ceiling.

  3. Remove any screws securing the heater housing clips or brackets inside the freezer.

  4. Disconnect wire connectors joining the heater terminals by pulling apart.

  5. Detach the old heater assembly by slipping out of mounting clips once fully unsecured.

  6. Clean mounting area where new heater will affix using a dry cloth or brush.

  7. Position replacement heater by inserting into mounting clips on freezer wall/ceiling.

  8. Reconnect wire connectors by firmly plugging into proper terminals on fresh heater.

  9. Replace mounting screws if needed to fix heater housing rigidly in place.

  10. Plug Jenn-Air refrigerator back in and check for normal defrost operation over next cycles.

View Jenn-Air Refrigerator Defrost Heater Assembly parts

4 Jenn-Air Refrigerator Thermistor

Common Solution
Repair Instructions:

The thermistor senses Jenn-Air refrigerator temperature and relays readings to the control board. The board controls compressor and evaporator fan operation based on thermistor input. With condenser and evaporator fans running, use a multimeter to test the thermistor. Resistance should vary with temperature changes. If resistance stays fixed, the thermistor could be providing faulty readings to the board, causing continuous running. The thermistor needs replacement if it cannot accurately detect temperature fluctuations.

How to Replace Jenn-Air Refrigerator Thermistor

  1. Prepare the Jenn-Air Refrigerator:

    • Safely unplug the Jenn-Air refrigerator to prevent any electrical accidents during the replacement process.
    • Empty the contents of the Jenn-Air refrigerator and, if necessary, remove any storage shelves or drawers that might obstruct access to the thermistor.
  2. Locate the Thermistor:

    • Refer to the user manual or search online for the precise location of the thermistor in your Jenn-Air refrigerator model.
    • Typically, it is situated near the cooling coils, often behind the rear panel inside the Jenn-Air refrigerator compartment.
  3. Remove the Panel Cover:

    • Using a suitable screwdriver, carefully unscrew the panel cover to expose the thermistor and other internal components.
    • Keep track of the screws and store them in a secure location to prevent misplacement.
  4. Disconnect the Old Thermistor:

    • Identify the thermistor and locate its connection point.
    • Gently detach the thermistor by either sliding off the connectors or using a pair of pliers, depending on the type of connection.
  5. Install the New Thermistor:

    • Secure the new thermistor in the designated location, ensuring it is properly positioned and fixed.
    • Reconnect the wires to the corresponding terminals by firmly pressing them into place.
  6. Replace the Panel Cover:

    • Reattach the panel cover by aligning it with the designated slots and securely tightening the screws.
    • Ensure that the cover is firmly in place and properly sealed to prevent any potential issues.
  7. Restore Power and Test:

    • Plug the Jenn-Air refrigerator back into the power source.
    • Set the Jenn-Air refrigerator to the recommended temperature and monitor its performance over the next few hours.
    • Ensure that the thermistor is accurately measuring the temperature and that the Jenn-Air refrigerator is cooling as expected.
  8. Clean Up:

    • Dispose of any packaging from the new thermistor and return the Jenn-Air refrigerator's contents to their original positions.
    • Wipe down the area to remove any dust or debris that may have accumulated during the replacement process.
  9. Final Check:

    • Double-check all connections and ensure that the panel cover is securely fastened.
    • Confirm that the Jenn-Air refrigerator is functioning smoothly and that the new thermistor replacement has resolved any previous temperature regulation issues.

View Jenn-Air Refrigerator Thermistor parts

5 Jenn-Air Refrigerator Control Board

Common Solution
Repair Instructions:

A malfunctioning control board can lead to continuous Jenn-Air refrigerator operation. Normally, the board initiates defrost mode periodically to melt frost on the evaporator coils. If the control board is defective, it may not cycle into defrost as needed. This allows frost accumulation which hinders proper cooling. The board not triggering defrost mode means frost remains on the coils, forcing the Jenn-Air refrigerator to run constantly in an attempt to maintain temperatures.

How to Replace Jenn-Air Refrigerator Control Board

  1. Unplug the Jenn-Air refrigerator and allow temperatures to stabilize before servicing.

  2. Remove the back panel or flip up the vegetable bins to access the board.

  3. Locate any retaining screws fastening the old board in the electronics compartment.

  4. Remove mounting screws securing the defective control board.

  5. Disconnect wire harnesses from board connectors by pulling straight off.

  6. Withdraw the failed control board once fully detached from screws and wires.

  7. Clean the mounting area where the new board will make contact.

  8. Position the replacement board and start screws through the mounting holes.

  9. Reconnect all wire harnesses to their matching ports on the fresh board.

  10. Plug Jenn-Air refrigerator back in and confirm normal cooling/feature operation.

View Jenn-Air Refrigerator Control Board parts

6 Jenn-Air Refrigerator Door Gasket

Common Solution
Repair Instructions:

A torn or faulty door gasket can cause constant Jenn-Air refrigerator operation. Gaps allow warm humid room air to enter, forming frost on the evaporator coils. Normally the defrost cycle removes this but excess frost from a leaking gasket overwhelms defrosting. The Jenn-Air refrigerator runs continuously trying to cool down as icy coils hinder proper temperature regulation. Gaskets should seal tightly when doors are shut to prevent air intrusion. Replace any torn or defective gaskets to restore an airtight seal.

How to Replace Jenn-Air Refrigerator Door Gasket

  1. Remove all items from Jenn-Air refrigerator door shelves before servicing.

  2. Grasp gasket edge protruding from channel and pull completely around door.

  3. Clean channel groove where new gasket will seat, removing debris from old adhesive.

  4. Peel adhesive backing along one side of replacement gasket packaging.

  5. Press gasket edge with peeled backing into channel, working around door.

  6. Smooth gasket edges into place ensuring tight seal when door is closed.

  7. Peel remaining backing and firmly press down gasket to adhere all sides.

  8. Close fridge door to ensure gasket is sealing properly against frame.

  9. Check for air gaps and gently press gasket to fully adhere along channel.

  10. Replace door shelves and test seal by closing with paper between door and frame.

View Jenn-Air Refrigerator Door Gasket parts

7 Jenn-Air Refrigerator Evaporator Fan Motor

Common Solution
Repair Instructions:

A failed evaporator fan motor can cause continuous Jenn-Air refrigerator operation. Evaporator coils cool air that the fan motor circulates throughout the compartments. If the fan motor fails, cold air will not flow properly. This prevents adequate cooling, making the Jenn-Air refrigerator run excessively trying to reach temperature. Models with a single evaporator depend on the fan to deliver cold air from the freezer section to refrigerate the Jenn-Air refrigerator compartment. If the fan motor stops, the freezer may still get cold but the Jenn-Air refrigerator will not cool down since cold air can't reach it.

How to Replace Jenn-Air Refrigerator Evaporator Fan Motor

  1. Unplug the Jenn-Air refrigerator and allow internal temperatures to stabilize.

  2. Remove the back wall or flip up the fruit/veggie bins to access evaporator area.

  3. Locate fan motor mounting screws securing it to brackets inside fridge.

  4. Remove mounting screws and detach any wires plugged into the old motor.

  5. Withdraw faulty fan motor out from behind the rear evaporator panel.

  6. Clean mounting brackets where new motor will attach using a dry cloth.

  7. Position replacement fan motor by inserting into brackets or channels.

  8. Reattach any wiring by connecting plugs back to terminals on new motor.

  9. Insert mounting screws through both motor and sheet metal brackets.

  10. Return Jenn-Air refrigerator panels and test cooling performance over several hours.

View Jenn-Air Refrigerator Evaporator Fan Motor parts

8 Jenn-Air Refrigerator Defrost Control Board

Common Solution
Repair Instructions:

A faulty defrost control board can lead to continuous Jenn-Air refrigerator operation if it fails to initiate defrost cycles. The board monitors conditions to determine when to activate defrosting. Without periodic defrosting, frost accumulates on the evaporator coil, reducing cooling efficiency and forcing the Jenn-Air refrigerator to run excessively. The impact on temperature depends on the evaporator location. Before replacing the board, check the defrost heater and thermostat for continuity to confirm they are functioning.

How to Replace Jenn-Air Refrigerator Defrost Control Board:

  1. Safety Precautions:

    • Begin by unplugging the Jenn-Air refrigerator from the power source to ensure your safety during the replacement process.
  2. Locate the Defrost Control Board:

    • Identify the location of the defrost control board inside your Jenn-Air refrigerator. It is often situated near the evaporator coils or within the appliance's control panel.
  3. Gather Necessary Tools and Replacement Parts:

    • Ensure you have the required tools, such as a screwdriver or socket wrench, and acquire a compatible replacement defrost control board.
  4. Access the Control Board:

    • Depending on your Jenn-Air refrigerator model, you may need to remove a cover or panel to access the defrost control board.
  5. Disconnect Wiring:

    • Carefully disconnect the wiring or connectors attached to the old defrost control board. Take note of their positions for reconnection.
  6. Remove the Old Control Board:

    • Gently remove the old defrost control board from its mounting point, taking care not to damage the wires or connectors.
  7. Prepare the New Control Board:

    • Unpack the replacement defrost control board and inspect it for any defects. Ensure it is clean and free from any packaging materials.
  8. Install the New Control Board:

    • Carefully position the new defrost control board in the same location as the old one, securing it in place using the original mounting method.
  9. Attach Wiring or Connectors:

    • Reconnect the wiring or connectors to the new defrost control board, following the same configuration as the old one.
  10. Reassemble the Cover or Panel:

    • If you removed a cover or panel to access the control board, reassemble it in its original position.
  11. Plug In and Test:

    • Reconnect the Jenn-Air refrigerator to the power source and monitor the operation of the new defrost control board. Ensure it regulates the defrost cycle effectively.
  12. Final Check:

    • Inspect the new defrost control board and its connections to ensure they are properly installed and functioning, contributing to the efficient defrosting of the evaporator coils in your Jenn-Air refrigerator.

View Jenn-Air Refrigerator Defrost Control Board parts

9 Jenn-Air Refrigerator Defrost Timer

Common Solution
Repair Instructions:

A faulty defrost timer can result in constant Jenn-Air refrigerator operation. The timer should activate the defrost heater to melt evaporator coil frost several times daily. If the timer is defective, it may not advance through the cycle to trigger the heater as needed. This allows frost buildup on the coils which reduces cooling efficiency, forcing the Jenn-Air refrigerator to run excessively to maintain temperature. Replacing a defective defrost timer that fails to periodically turn on the heater can resolve the issue by restoring the automatic defrost function. This prevents frost accumulation through regular melting cycles so the evaporator can properly cool without requiring continuous compressor runtimes.

How to Replace Jenn-Air Refrigerator Defrost Timer:

  1. Safety Precautions:

    • Start by unplugging the Jenn-Air refrigerator from the power source to ensure your safety during the replacement process.
  2. Locate the Defrost Timer:

    • Identify the location of the defrost timer within your Jenn-Air refrigerator. It is typically found in the control housing, often behind the temperature control panel or at the back of the appliance.
  3. Gather Necessary Tools and Replacement Parts:

    • Ensure you have the required tools, such as a screwdriver, and acquire a compatible replacement defrost timer.
  4. Access the Defrost Timer:

    • Depending on your Jenn-Air refrigerator model, you may need to remove a cover or panel to access the defrost timer.
  5. Disconnect Wiring:

    • Carefully disconnect the wiring or connectors attached to the old defrost timer. Take note of their positions for reconnection.
  6. Remove the Old Defrost Timer:

    • Using a screwdriver or the appropriate tool, remove any screws or fasteners securing the old defrost timer in place. Take care not to damage surrounding components.
  7. Detach the Old Defrost Timer:

    • Carefully detach the old defrost timer from its mounting, taking care not to damage any wires or connectors.
  8. Prepare the New Defrost Timer:

    • Unpack the replacement defrost timer and inspect it for any defects. Ensure it is clean and free from any packaging materials.
  9. Install the New Defrost Timer:

    • Carefully position the new defrost timer in the same location as the old one, ensuring it fits securely and snugly.
  10. Attach Wiring:

    • Reconnect the wiring or connectors to the new defrost timer, following the same configuration as the old one.
  11. Screw or Fasten the New Defrost Timer:

    • Secure the new defrost timer by reattaching any screws or fasteners you removed earlier. Ensure the timer is firmly fastened in place.
  12. Reassemble Cover or Panel:

    • If you removed a cover or panel to access the defrost timer, reassemble it in its original position.
  13. Plug In and Test:

    • Reconnect the Jenn-Air refrigerator to the power source and monitor the operation of the new defrost timer. Ensure it initiates defrost cycles as expected.
  14. Final Check:

    • Inspect the new defrost timer to ensure it is properly installed and functioning, preventing frost buildup in the freezer and maintaining the proper operation of your Jenn-Air refrigerator.

View Jenn-Air Refrigerator Defrost Timer parts

10 Jenn-Air Refrigerator Damper Control Assembly

Common Solution
Repair Instructions:

The damper control assembly is the component that regulates the flow of cold air from the freezer compartment to the Jenn-Air refrigerator compartment in a side-by-side Jenn-Air refrigerator. It consists of a plastic housing that encloses a mechanical flap or damper that can open and close to control air flow through the duct between the two compartments. If the damper control assembly is broken so that the damper flap fails to open properly, it will restrict cold air from moving from the freezer to the Jenn-Air refrigerator. This makes the Jenn-Air refrigerator compartment warmer than it should be. In response, the thermostat in the Jenn-Air refrigerator compartment will signal the compressor to keep running constantly, trying to cool down the too-warm Jenn-Air refrigerator section.

How to Replace Jenn-Air Refrigerator Damper Control:

  1. Safety Precautions:

    • Start by unplugging the Jenn-Air refrigerator from the power source to ensure your safety during the replacement process.
  2. Locate the Damper Control:

    • Identify the location of the damper control inside your Jenn-Air refrigerator. It is usually found in the fresh food compartment, often at the back near the top.
  3. Gather Necessary Tools and Replacement Parts:

    • Ensure you have the required tools such as a screwdriver and a compatible replacement damper control.
  4. Access the Damper Control:

    • You may need to remove shelves or drawers in the fresh food compartment to access the damper control.
  5. Disconnect Wiring:

    • Carefully disconnect the wiring or connectors attached to the old damper control. Take note of their positions for reconnection.
  6. Unscrew or Unclip the Old Damper Control:

    • Use the appropriate tool, typically a screwdriver, to loosen and remove any screws or clips securing the old damper control. Be gentle to avoid damaging surrounding components.
  7. Remove the Old Damper Control:

    • Gently slide out or lift the old damper control from its housing, taking care not to damage any wires or connectors.
  8. Prepare the New Damper Control:

    • Unpack the replacement damper control and inspect it for any defects. Ensure it is clean and free from any packaging materials.
  9. Install the New Damper Control:

    • Carefully position the new damper control in the same location as the old one, ensuring it fits securely and snugly.
  10. Attach the Wiring:

    • Reconnect the wiring or connectors to the new damper control, following the same configuration as the old one.
  11. Screw or Clip in the New Damper Control:

    • Secure the new damper control by reattaching any screws or clips you removed earlier. Ensure the control is firmly fastened in place.
  12. Reassemble Shelves and Drawers:

    • If you removed any shelves or drawers to access the damper control, reassemble them in their original positions.
  13. Plug In and Test:

    • Reconnect the Jenn-Air refrigerator to the power source and monitor the operation of the new damper control. Ensure it regulates airflow as expected.
  14. Final Check:

    • Inspect the new damper control to ensure it is properly installed and functioning, maintaining the desired temperature and airflow in your Jenn-Air refrigerator's compartments.

View Jenn-Air Refrigerator Damper Control Assembly parts

11 Jenn-Air Refrigerator Cover

Common Solution
Repair Instructions:

The evaporator cover is a plastic shield that protects the evaporator coils on the rear wall inside the freezer compartment of a Jenn-Air refrigerator. The evaporator coils contain the refrigerant that absorbs heat from the freezer air as it circulates, creating the cooling effect. If the evaporator cover is damaged or missing, airflow can bypass the evaporator coils, preventing proper cooling. This leads to warmer temperatures in the freezer compartment. The thermostat senses this warmth and continues running the compressor to lower the temperature. However, since air is not being cooled properly by the evaporator, the compressor will run excessively trying to reach the set temperature.

How to Replace Jenn-Air Refrigerator Cover:

  1. Safety Precautions:

    • Unplug the Jenn-Air refrigerator from the power source for your safety during the replacement process.
  2. Identify the Cover:

    • Determine which part of the Jenn-Air refrigerator cover you need to replace, whether it's the interior shelving, the exterior panel, or any other component.
  3. Gather Necessary Tools and Replacement Parts:

    • Ensure you have the required tools, which might include a screwdriver, pliers, or other specialized tools, and acquire the replacement cover that is compatible with your Jenn-Air refrigerator model.
  4. Empty the Affected Area:

    • Remove all items from the Jenn-Air refrigerator or the specific area where the cover is located. This will make it easier to access and replace the cover.
  5. Access the Cover:

    • Depending on the type of cover you're replacing, locate the fasteners or screws that hold it in place. These may be visible or hidden beneath other components like shelves or drawers.
  6. Remove Fasteners and Screws:

    • Use the appropriate tools to carefully remove any fasteners or screws holding the cover in place. Keep these screws for attaching the new cover.
  7. Detach the Old Cover:

    • Gently lift or slide out the old cover, taking care not to damage other components or parts inside the Jenn-Air refrigerator.
  8. Prepare the New Cover:

    • Unpack the replacement cover and ensure it is free from defects and damage. Remove any protective coverings or packaging materials.
  9. Install the New Cover:

    • Carefully position the new cover in the same location from which you removed the old one. Make sure it fits securely and aligns correctly.
  10. Attach Fasteners and Screws:

    • Reattach the fasteners or screws to secure the new cover in place. Tighten them appropriately to prevent any wobbling or misalignment.
  11. Replace Shelving and Items:

    • Place any shelves, drawers, or items you removed earlier back into the Jenn-Air refrigerator, ensuring they fit comfortably with the new cover in place.
  12. Plug In and Test:

    • Reconnect the Jenn-Air refrigerator to the power source and ensure the replacement cover does not affect the appliance's functionality.
  13. Final Check:

    • Inspect the new cover to ensure it is properly installed, aligned, and functioning as intended.

View Jenn-Air Refrigerator Cover parts

12 Jenn-Air Refrigerator Main Control Board

Common Solution
Repair Instructions:

A defective main control board can lead to continuous Jenn-Air refrigerator operation. The board should cycle the cooling system off and activate the defrost heater periodically to melt frost accumulation on the freezer evaporator coils. If the control board is faulty, it may fail to initiate this defrost cycle as needed. The lack of defrosting allows frost buildup which decreases cooling efficiency, forcing the Jenn-Air refrigerator to run excessively to maintain temperature. Replacing a malfunctioning main control board that does not properly cycle into defrost can restore the automatic defrosting functionality

How to Replace Jenn-Air Refrigerator Main Control Board

  1. Safety Measures:

    • Start by unplugging the Jenn-Air refrigerator to avoid any electrical mishaps during the replacement process.
    • Remove all items from the Jenn-Air refrigerator and clear any obstacles that may impede access to the control board.
  2. Locate the Control Board:
    • Refer to the user manual or search online for the precise location of the main control board in your specific Jenn-Air refrigerator model.
    • Typically, the control board is positioned behind the control panel or at the back of the Jenn-Air refrigerator.
  3. Remove the Control Panel:
    • Using an appropriate screwdriver, carefully detach the control panel from the Jenn-Air refrigerator's exterior.
    • Ensure to keep track of the screws and store them in a secure place to prevent misplacement.
  4. Disconnect Wires and Remove the Old Control Board:
    • Identify the wires connected to the control board and note their positions.
    • Gently disconnect the wires by sliding off the connectors or using pliers, depending on the type of connection.
    • Remove the old main control board from its housing by carefully pulling it out.
  5. Install the New Control Board:
    • Place the new control board into the designated slot, ensuring a snug and secure fit.
    • Reconnect the wires to the corresponding terminals by firmly pressing them into place.
  6. Replace the Control Panel:
    • Reattach the control panel by aligning it with the appropriate slots and securely tightening the screws.
    • Confirm that the panel is properly secured and tightly in place.
  7. Restore Power and Test:
    • Plug the Jenn-Air refrigerator back into the power source.
    • Set the Jenn-Air refrigerator to the recommended settings and monitor its performance over the next few hours.
    • Ensure that the control board is effectively managing the Jenn-Air refrigerator's functions and that it is operating as expected.
  8. Clean Up:
    • Dispose of any packaging from the new control board and return the Jenn-Air refrigerator's contents to their original positions.
    • Wipe down the area to eliminate any dust or debris that may have accumulated during the replacement process.
  9. Final Check:
    • Double-check all connections and ensure that the control panel is securely fastened.
    • Confirm that the Jenn-Air refrigerator is functioning smoothly and that the new main control board has resolved any previous issues.

View Jenn-Air Refrigerator Main Control Board parts

13 Jenn-Air Refrigerator Closing Cam

Common Solution
Repair Instructions:

Jenn-Air Refrigerator door closing cams hold doors open and ensure full closure. Doors not sealing completely allow warm air intrusion, forcing continuous compressor operation to maintain cooling. Inspect the closing cam for damage causing inadequate closure. Cams should properly hold doors open while also enabling complete shut when swung closed. Damaged cams can prevent full closure, leaving gaps that compromise the seal and let warm air enter. This requires excessive cooling to offset the heat entering through openings.

How to Replace Jenn-Air Refrigerator Closing Cam:

  1. Safety Precautions:

    • Begin by unplugging the Jenn-Air refrigerator from the power source to ensure your safety during the replacement process.
  2. Locate the Closing Cam:

    • Identify the location of the closing cam on the Jenn-Air refrigerator door hinge. It is typically situated at the bottom of the door hinge.
  3. Gather Necessary Tools and Replacement Parts:

    • Ensure you have the required tools, such as a socket or nut driver, and acquire a compatible replacement closing cam.
  4. Open the Jenn-Air Refrigerator Door:

    • Fully open the Jenn-Air refrigerator door to access the closing cam and hinge.
  5. Remove the Old Closing Cam:

    • Using the appropriate tool, typically a socket or nut driver, loosen and remove the screws securing the old closing cam. Take care not to damage the door or hinge during this process.
  6. Detach the Closing Cam:

    • Carefully detach the old closing cam from the Jenn-Air refrigerator door hinge. Be gentle to avoid damaging the hinge or any adjacent components.
  7. Prepare the New Closing Cam:

    • Unpack the replacement closing cam and inspect it for any defects. Ensure it is clean and free from any packaging materials.
  8. Install the New Closing Cam:

    • Carefully position the new closing cam onto the Jenn-Air refrigerator door hinge, ensuring it aligns correctly with the hinge's mounting holes.
  9. Secure the New Closing Cam:

    • Using the screws you removed earlier, secure the new closing cam to the hinge. Tighten the screws to ensure a snug fit.
  10. Test the Door:

    • Gently close and open the Jenn-Air refrigerator door to ensure the new closing cam operates smoothly and effectively.
  11. Plug In and Test:

    • Reconnect the Jenn-Air refrigerator to the power source and monitor the operation of the door with the new closing cam in place. Ensure it closes securely and maintains a proper seal.
  12. Final Check:

    • Inspect the new closing cam to ensure it is properly installed and functioning, allowing the Jenn-Air refrigerator door to close securely and maintain the desired temperature inside.

View Jenn-Air Refrigerator Closing Cam parts

14 Jenn-Air Refrigerator Condenser Fan Motor

Common Solution
Repair Instructions:

The condenser fan motor circulates air over the condenser coils to cool the refrigerant, and issues with this fan can lead to continuous Jenn-Air refrigerator operation. Debris caught in the fan blade or an inoperable fan motor can disrupt proper airflow over the coils. To inspect, pull the Jenn-Air refrigerator out and remove the access panel to reach the condenser fan motor located underneath near the back. Check for obstructions in the fan blade impeding rotation. Test the motor for functionality. If the blade is blocked or the motor is defective, air will not properly flow over the condenser coils to cool the refrigerant, forcing the compressor to run excessively.

How to Replace a Jenn-Air Refrigerator Condenser Fan Motor

  1. Safety First: Unplug the Jenn-Air refrigerator or turn off the circuit breaker to ensure there is no power to the appliance. Safety is a top priority when working with electrical components.

  2. Access Panel Removal:

    • Locate the access panel on the back of your Jenn-Air refrigerator that covers the condenser coil and fan. Use a screwdriver to remove the screws holding it in place. Set the panel aside.
  3. Detach Fan Blade:

    • Examine the fan blade. It is usually held in place by screws or clips on the motor shaft. Remove the screws or clips and set the blade aside.
  4. Disconnect Wires:

    • Examine the electrical connections to the condenser fan motor. It may have an electrical connector or individual wires connected to it. Before disconnecting any wires, make a note or take a picture of their positions to help you during reinstallation.
    • Carefully disconnect the wires. Use wire cutters and strippers to trim the ends if necessary and insulate the exposed wire ends with electrical tape or wire connectors.
  5. Remove Mounting Screws:

    • Check for any brackets or screws securing the old motor in place. Unscrew these brackets or screws and remove the old motor. Lift it out carefully.
  6. Install New Motor:

    • Position the new condenser fan motor in the same location where the old one was. Screw it securely in place using the brackets or screws you removed earlier.
  7. Reconnect Wires:

    • Reconnect the wires to the new motor, following the notes or pictures you took earlier. Ensure the connections are secure and insulated.
  8. Reattach Fan Blade:

    • Place the fan blade back onto the new motor's shaft and secure it with the screws or clips you removed in step 3.
  9. Replace Access Panel:

    • Screw the thin metal panel back onto the rear of the Jenn-Air refrigerator to cover the condenser coil and fan.
  10. Restore Power Safely:

    • Plug the Jenn-Air refrigerator back in or turn the circuit breaker back on. Confirm that the condenser fan is running when the compressor activates.
  11. Dispose of the Old Motor:

    • Recycle the old condenser fan motor according to your local guidelines. Avoid disposing of it in regular trash as it may contain hazardous materials.

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15Condenser Coils are Dirty

Repair Instructions:

Condenser coils underneath the Jenn-Air refrigerator dispel heat from the refrigerant flowing through them. Debris buildup on the coils blocks heat dissipation, forcing the Jenn-Air refrigerator to work harder and run continuously to maintain cooling. Condenser coils should be cleaned twice yearly after first unplugging the unit. Use condenser coil brushes or bottle brushes along with vacuuming to remove dirt and debris from the coils. This allows proper air flow and heat transfer from the Jenn-Air refrigerator to the coils.

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16Freezer Temperature is Above 10 Degrees F (-12C)

Repair Instructions:

For top, bottom, and side-by-side Jenn-Air refrigerators with a single evaporator, the freezer temperature should be 0 to 5 degrees Fahrenheit. The Jenn-Air refrigerator is cooled by air from the freezer. If the freezer is warmer than 10 degrees F, the Jenn-Air refrigerator will take longer to cool, making the compressor run excessively. To prevent constant compressor operation, maintain recommended freezer temperatures below 10 degrees by clearing debris from condenser coils, ensuring the condenser fan runs properly, and checking for frost buildup on evaporator coils. Frost on the evaporator indicates a defrost system failure that can lead to insufficient cooling.

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17Door Not Fully Closing

Repair Instructions:

Ensure Jenn-Air refrigerator doors are sealing completely when closed. If a door bin or food item obstructs closure, a small gap can remain open. This gap will prevent proper cooling, requiring the Jenn-Air refrigerator to run continuously compensate. Doors that close completely allow efficient cooling without constant compressor operation. Obstructions keeping doors slightly ajar should be repositioned or removed so the doors can shut fully.

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18Room Temperature is Hot

Repair Instructions:

Optimal Jenn-Air refrigerator operating temperatures range from 60 to 95 degrees Fahrenheit. Higher heat and humidity negatively impact efficiency, making the Jenn-Air refrigerator work harder. When possible, maintain indoor temperatures within the 60 to 95 degree guidelines and keep the area around the Jenn-Air refrigerator as cool and dry as feasible.

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