Samsung DC96-01585D Washer Drain Pump Assembly OEM Part

The machine was displaying an "nd" code, wasn't draining, and would make a grinding noise when the pump ran. After about 30 seconds of the grinding noise, the pump would stop, and the washer would pause the load. Diagnosis was fairly easy: I drained the water out manually at the filter housing. (If you have a drain in the floor of the laundry room, and the washer is up-slope from the drain, just drain it onto the floor and into the drain.) Next, leaving the drain filter out, I started the washer from where I left off in the cycle. The pump then tried to run dry, and I could easily hear that the grinding noise was coming from the pump through the filter housing. I ordered the filter, and it shipped quickly. The repair video offered by AppliancePartsPros.com was my exact make and model washer replacing this exact part, so it was as easy as pie to follow along and do the repair. Total time was probably 30-40 minutes or so. Tip as you remove screws, place them in a small group with all of the screws you take out during each step. For the next set of screws you remove, place them in a small pile next to the last one, and keep doing this so you have a row of small piles of screws in the order of removal. When it's time to put it back together, start using the screws on the last pile you made, then work your way backwards. This should help you keep track of which screws go where. Final note: I could have purchased just the pump instead of the pump and housing, thereby saving about $50 in parts cost. If you do this, you'll have to remove the old pump from the pump housing, which is just three screws. Before you remove it, take note of the pump orientation on the housing. Mount the new pump to the old housing with the same three screws, ensuring that you orient the pump to the housing correctly. Otherwise, the repair steps mirror those for the entire housing. If you have no issues with the housing, filter, or drain tube, I'd recommend saving the money and getting just the pump (also sold on this site).

I was able to locate the drain pump I needed on your website at a VERY low price compared to other outlets. I found a DIY video for the repair online and decided to try it myself. I ordered online on a Sunday and had my part Tuesday...washer was fixed in two days for less than $90 versus waiting for a service person and paying $350. This was an excellent experience. I will definitely use your services in the future.

ND error code on the washer. Could hear the lump trying to go but would just hummm when it came to that part of the cycle and then the machine would finally error out. Called a service repair man to see how much it would cost me to fix...they quoted upwards of $375. Crazy!!! If you can use a screw driver,YouTube, and little common sense (and you know exactly what's wrong with the unit), you can work on these things, they're super easy! Had to take the top off by removing a couple screws out of the back, take the main control panel and board off with a few screws, remove the front panel (this is most tricky with the rubber boot for the unit (YouTube helped a lot here!) to get to the pump. You could access it from the back as well but I recommend taking a little extra time to take the front off because accessing it from the back panel is a pain. I removed the power source, removed hose clamps and basically put everything back together again (I did remove all interior hoses and cleaned them out, you may wanna do this too if you've owned the unit longer than a few years because they get pretty gross). All-in-all a pretty essy fix and was able to save about $300.

Replaced drain pump.

My drain pump went out. I bought the new part and installed it fairly easy. Drained the unit. Tilted the unit on its side and un-screwed the screws holding the pump in place. Then un-fastened the hoses going into the drain pump. Put the new one into place and tested the unit to see if it would work. And it did. Saved big by not having someone come out and tell me what I already knew. Fixed in under an hour. Would have been faster with another pair of hands. Works better than when I bought it new.