Bill R Austin , TX April 06, 2014 Appliance: Model SAMSUNG DMT300 SERIES Soap dispenser flap didn't open Removing the door panel was easy -- remove 6 Torx screws, and the panel falls off. Next you need to remove an electrical plug and 2 individual wires from the old dispenser. The plug came right off, but the wires were not easy to access, and they fought me more than I expected. With some pliers and wiggling, they eventually let go and came free. The dispenser is held in place with 6 Phillips screws through 2 removable metal brackets, and those came out easily. The toughest part of the job came next. The metal around the hole in the door in which the dispenser sits is folded forward, creating a sort of elongated spring clip that latches against 6 plastic tabs on the bottom side of the dispenser, 3 above and 3 below. This metal had to be carefully pried back away from the plastic tabs, freeing one tab at a time, but I had to keep applying inward pressure on the dispenser to prevent it from being pulled back into place. Once freed from this metal rim, the dispenser came free. When reassembling, getting that metal rim to seat against the plastic tabs was again a problem. I replaced the metal brackets and Phillips screws but did not tighten the screws completely. This compressed the gasket around the dispenser and got the new part almost into place. I was then able to work the metal rim onto one plastic tab at a time. Once all 6 tabs were engaged, I tightened the screws completely. The rest was easy -- replace the wires and plug, replace the door panel, and turn the power back on. My advice to you is to expect delays when dealing with that folded metal rim, both disassembling and reassembling. Be patient and let the screws do the work of applying pressure for you so that you don't break your brand new replacement part. For the record, replacing the dispenser solved my problem. The soap dispenser now opens at the appropriate time in the cycle. Read More... 17 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers
William C Springfield , VA November 23, 2014 Bent interior of samsung dishwasher Removed exterior door panel, took out the soap dispenser and then discovered that the inside of the door had been bent in, apparently during manufacturing. Banged it out, checked it with a straightedge, and reinstalled the new soap dispenser with a little silicon for the slight irregularities in the door. Worked perfectly. Uses torx screws. The real story here was that I ordered the part on Wednesday afternoon, and it was at my door before noon on Thursday. Short of a Star Trek transporter, I don't know how they did it! Read More... 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Pliers, Screwdrivers
Matthew K Groton , MA January 31, 2020 Broken dish detergent dispenser Purchased replacement part and repaired following YouTube video. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers
Fotis K Medford , MA December 30, 2019 I had to replace the soap dispenser rinse aid The part replacement worked fine and I am all set. The dishwasher is working great. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers
Daniel S Reisterstown , MD December 08, 2016 Appliance: Model SAMSUNG Soap dispenser on dish washer was not working Bought a new one, installed in 20 min.. up and running, piece of cake! Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Nut Drivers, Screwdrivers