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Freezer running warm (soft serve consistency ice cream). Set temp control to 9 (coldest setting) before compressor turned on. Figured it was the temp control. Went to AppliancePartsPros.com and found my appliance. Problem was, the schematic didn't show the temp control and I couldn't find it on the parts list. Called the 800 # and a rep helped me not only find the right part, but she asked me questions about the appliance operation and what I did to determine the cause. Then she... Read more
My husband and his son fixed it. shawn watched the video Read more
Replaced parts Read more
Put the plug back in. Thank you. It fit perfectly. Read more
I want to thank you. I was convinced that I needed a new run capacitor until talking to your rep on the phone. After describing the symptoms he suggested that I needed a new relay. He gave me info on how to meter the cap and it checked out fine. I ordered the new relay it has fixed the problem. The old one was definitely shot as I could hear it guts rattle around after I removed it. Now I don't need to buy a new freezer. That makes me happy. Thank you! Read more